CHAPTER 11. GLOSSARY

CHAPTER 11. GLOSSARY

Access Code

A1-, 2-, or 3-digit dial code used to activate or cancel a feature or access an outgoing trunk. The star (*) and pound (#) can be used as the first digit of an access code.

Administer

To access and change the parameters associated with the services or features of the

system ..

Answer-Back Code

A code dialed to retrieve a parked call.

Appearance

See Call Appearance.

Attendant

The operator of the console.

Attendant Console

An electronic call-handling position with pushbutton control. Used by attendants to answer and place calls and to manage and monitor some of the system operations. Available in two models: Basic Attendant Console and Enhanced Attendant Console.

Basic Attendant Console

The original Attendant Console device. See Enhanced Attendant Console for comparison.

Call Appearance, Attendant Console

Six buttons, labeled a through f, used to originate, receive, and hold calls. Each button has two associated lamps to show the status of the call appearance.

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AT&T 75 manual Access Code, Administer, Answer-Back Code, Appearance, Basic Attendant Console