To busy verify a trunk Press Busy Verify | AT&T 75 specs

CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM

•TERMINATED displayed, and ringback heard—called extension is idle and ringing —verification is successful. Talk to the called party, or release from the call.

•ALL MADE BUSY displayed, and reorder tone heard—all hunt group

members have activated make busy. Release from the call, and try again l a t e r .

•DENIED displayed, and reorder tone heard—all hunt group members active on a call. Release from the call, and try again later.

•OUT OF SERVICE displayed, and reorder tone heard—a trouble condition exists at the hunt group. Press (Cancel), and report the out-of-service condition to appropriate personnel.

To busy verify a trunk:

1 . Press (Busy Verify).

•Busy Verify lamp lights steadily.

2.Dial desired trunk access code, or press desired Trunk Group Select button.

• Dial tone—go to Step 3.

•DENIED displayed, and intercept tone heard—invalid trunk access code or Personal Central Office Line trunk group. Press (Cancel), and try again.

3.Dial desired trunk group member number.

•INVALID displayed, and intercept tone heard—invalid trunk group member number. Press (Cancel), and try again.

•VERIFIED displayed, and confirmation tone heard—trunk is idle and 1-way

incoming —verification is successful. Release from the call.

• Ringback	heard—trunk is	idle automatic tie trunk or release link trunk—
verification	is successful.	Release from the call.

•Dial tone heard—trunk is idle and can be used to place a test call— verification successful. Place a test call, or release from the call.

•BRIDGED displayed—you are bridged onto an active call, and initial warning tone has been applied to call—verification successful. Talk to the bridged parties, or release from the call.

•OUT OF SERVICE displayed, and reorder tone heard—a trouble condition exists on the trunk. Press (Cancel), and report the out-of-service condition to appropriate personnel.

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AT&T 75 manual To busy verify a trunk Press Busy Verify

Contents

Definity 555-200-700, Issue Addendum 1, November Development Organization AT&T Documentation Contents Using the DCS Features V2, V3, and Generic 1 Systems Testing Care and Cleaning Power Failure List of Dial Codes System and Console Parameters10-1 11-1 12-1 Tables Figures Introduction Introduction Introduction Selector Console Attendant Console Basic Attendant Console 301A1-A-003 Functional Areas DXS/BLF Tons Description Busy Lamp Trunk Group Select Area Trunk Group Select Buttons and Lamps, Enhanced Console Call Appearance Area Call Appearance Buttons and Lamps Call Processing Area, Basic Console Call Processing Area Release CancelButtons Start Individual Calls Waiting Enhanced Console Only Lamps Hold Feature AreaFeature Buttons Split Night Description Reserved Lamps are on Basic Console only Assigned Hundreds Group Select HGS Buttons Generic 1 Only Assigned Feature Buttons Attendant Console Feature Buttons Attendant Console Feature Buttons Contd Description Description Description 11. Alphanumeric Display, Basic Console Alphanumeric Display Area Display Area Description Description =87843541 ThenEXT = 3 6 0 Then = TOM Brown 3602 EXT Otwd 101= Outside Call = Outside Call 102 EXT3174 to EXT 3077 d 5402= Outside Call to EXT 4328 r t = Conference 3408 Progress = Outside Call 103 Inspect ModeDate Time Am Friday November 30 Stored Number Ringer Volume Control Area Enhanced Console Only 30a 2a. Ringer Volume Control Area Selector Console Area 30b 13. Basic Selector Console Area 14. Enhanced Selector Console Area Direct Busy Tone Attendant Console TonesTones Heard Through Handset or Headset Ringback Tone Intercept Tone Confirmation ToneCoverage Tone Dial Tone Timed Reminder Tone Emergency Access Tone V3 and Generic Always answer an emergency call as soon as it arrives Activating and Deactivating the ConsoleAnswering Calls Emergency Calls To call an extension number inside the system Placing CallsTo answer an incoming call Calls to Inside Extension Numbers Pos Avail lamp lights Calls to Outside Numbers To call an outside numberPress Start Atnd lamp Releasing Calls Holding CallsTo hold a call on the console Splitting Calls To reenter a single-party call held on the consoleHold lamp goes dark Extending Calls To extend an incoming call to an inside extension number Operating the Console Operating the Console To extend an incominq trunk call to an outside number Call progress tone stops Operating the Console Abbreviated Dialing V2, V3, and Generic 1 Systems Using the Features T e n d a n t C a l l W a i t i n g Attendant Auto-Manual Splitting To set up a conference, starting with an established call Attendant ConferencePress Release R e s s H o l d Attendant Control of Trunk Group Access Attendant Direct Trunk Group Selection Attendant Lockout Attendant RecallTo answer the recall Call Coverage Automatic Circuit Assurance V2, V3, and Generic 1 Systems Local to Bill Jones TOM Smith to Bill Jones Press Consult Coverage CallbackConsult To consult with the called party Call Forwarding All Calls V2, V3, and Generic 1 Systems Press Release To park a call Press Start Call Park Code Calling Access To extend a call using Code Calling Access USING, the Features To activate a restriction Controlled Restrictions To deactivate a restriction Press Start Press Cancel Emergency Access to the Attendant V3 and Generic 1 Systems To use the Facility Busy Indication feature Facility Busy IndicationAtnd lamp at Facility Test Call Individual Attendant Access V2, V3, and Generic 1 Systems Integrated Directory Mode DIRECTORY-PLEASE Enter Name displayed Using the Features Basic ISDN-PRI Call Redirected ISDN-PRI Call Attendant Console Display Inter-PBX Attendant Calls V2, V3, and Generic 1 Systems Special Treatment Attendant Recall CallAttendant Return Call Call Coverage Press L W C Leave Word Calling Loudspeaker Paging Access V1, V2, V3, and Generic Systems To cancel a message you left for a system userPress LWC Cancel To page by dialing an access code To page using a Page button Loudspeaker Paging Access-Deluxe Generic 1 Only To Page for a caller To page for self Press Call Appearance Message Retrieval To delete a message Press Next or Next Messages Press Normal Mode Network Access-PrivateNetwork Access-Public Night Service To assign a call to a specific account in Smdr To activate Night Service Press NightTo deactivate Night Service Press Night Smdr Account Code Dialing To activate immediate Manual Override Straightforward Outward CompletionTime-of-Day Routing Generic 1 Only Immediate Manual Override Option Clocked Manual Override Press Immediate Override or Normal Mode Lamp at Clocked Override lights To activate Clocked Manual Override Timed Reminder Press Clocked Override or Normal Mode To answer the timed-reminder call Trunk Group Busy/Warning Indicators to AttendantThrough Dialing Trunk Identification V2, V3, and Generic 1 Systems To arrange a Trunk-to-Trunk Transfer Trunk-to-Trunk Transfer Using the Features DCS Attendant Control of Trunk Group Access DCS Attendant Call WaitingDCS Attendant Display DCS Automatic Circuit Assurance DCS Busy Verification of Terminals and TrunksDCS Call Forwarding All Calls DCS Direct Trunk Group Selection DCS Trunk Group Busy/Warning Indicators Description Centralized Attendant Service CAS V3 and Generic 1 Systems Tone Number Type of Call Tones Associated With CAS Calls Centralized Attendant Service CAS V3 and GENERlC 1 Systems DisplayType of Call Display Will Show Operating Procedures To answer an incoming CAS callTo extend a CAS call to the originating branch Press Start Centralized Attendant Service CAS V3 and Generic 1 Systems Page CAS Backup Service To activate CAS Backup Service Press CAS BackupTo deactivate CAS Backup Service Press CAS Backup Multi-Appearance Voice Terminal Operations CAS Night Service Operations To cancel a CAS call Press Flash or Conference or Transfer To put a CAS call on Remote Hold To extend a CAS call to the originating branch Testing Care and CleaningTo test the alphanumeric display and the lamps Power Failure Trouble Reporting Console Alarm Indicators Using the Console to Troubleshoot the System Features Used in Troubleshooting Automatic Circuit Assurance ACA To activate ACA referrals Press ACATo deactivate ACA referrals Press ACA Busy Verification of Terminals and Trunks To busy verify a voice terminal 1 . Press Busy VerifyTo busy verify a hunt group 1 . Press Busy Verify To busy verify a trunk Press Busy Verify DCS Busy Verification of Terminals and Remote Trunks Using the Console to Troubleshoot the System Busy Lamps Trunk Group Busy/Warning Indicators to Attendant Trunk Identification Other Maintenance Tips A P T E R 9 . S Y S T E M S U M M a R Y List of Dial codes Zone System Summary System and Console Parameters System Summary Trunk Group Warning Limits Trunks Type/No References Definity 10-3 10-4 10-5 Appearance Access CodeAdminister Answer-Back Code Central Office Codes Call Appearance, Voice TerminalCallback Call Central Office Coverage Path ConsoleCoverage Answer Group Coverage Call Extension Number FeatureFeature Button Enhanced Attendant Console Public Network LinkPrincipal User Private Network Tone Ringer SwitchhookStatus Lamp System Manager Voice Terminal Wide Area Telecommunications Service WatsService Uniform Dial Plan UDP Index Calls 12-2 12-3 Lamps 12-4 12-5 To Order Copies of this Manual