Definity
555-200-700, Issue Addendum 1, November
Development Organization
AT&T Documentation
Contents
Using the DCS Features V2, V3, and Generic 1 Systems
Testing Care and Cleaning Power Failure
List of Dial Codes System and Console Parameters
10-1 11-1 12-1
Tables
Figures
Introduction
Introduction
Introduction
Selector Console
Attendant Console
Basic Attendant Console 301A1-A-003
Functional Areas
DXS/BLF Tons
Description
Busy Lamp
Trunk Group Select Area
Trunk Group Select Buttons and Lamps, Enhanced Console
Call Appearance Area
Call Appearance Buttons and Lamps
Call Processing Area, Basic Console
Call Processing Area
Buttons
Cancel
Start
Release
Individual Calls Waiting Enhanced Console Only
Lamps
Feature Buttons
Feature Area
Split
Hold
Night
Description Reserved Lamps are on Basic Console only
Assigned Hundreds Group Select HGS Buttons Generic 1 Only
Assigned Feature Buttons
Attendant Console Feature Buttons
Attendant Console Feature Buttons Contd
Description
Description
Description
11. Alphanumeric Display, Basic Console
Alphanumeric Display Area
Display Area
Description
Description
EXT
Then
= 3 6 0 Then = TOM Brown 3602 EXT
=87843541
= Outside Call
101
= Outside Call 102
Otwd
= Outside Call to EXT 4328 r t
5402
= Conference
EXT3174 to EXT 3077 d
3408
Progress
Date Time
Inspect Mode
Am Friday November 30
= Outside Call 103
Stored Number
Ringer Volume Control Area Enhanced Console Only
30a
2a. Ringer Volume Control Area Selector Console Area
30b
13. Basic Selector Console Area
14. Enhanced Selector Console Area
Direct
Tones Heard Through Handset or Headset
Attendant Console Tones
Ringback Tone
Busy Tone
Coverage Tone
Confirmation Tone
Dial Tone
Intercept Tone
Timed Reminder Tone
Emergency Access Tone V3 and Generic
Answering Calls
Activating and Deactivating the Console
Emergency Calls
Always answer an emergency call as soon as it arrives
To answer an incoming call
Placing Calls
Calls to Inside Extension Numbers
To call an extension number inside the system
Pos Avail lamp lights
Calls to Outside Numbers
To call an outside number
Press Start
Atnd lamp
Releasing Calls
Holding Calls
To hold a call on the console
Splitting Calls
To reenter a single-party call held on the console
Hold lamp goes dark
Extending Calls
To extend an incoming call to an inside extension number
Operating the Console
Operating the Console
To extend an incominq trunk call to an outside number
Call progress tone stops
Operating the Console
Abbreviated Dialing V2, V3, and Generic 1 Systems
Using the Features
T e n d a n t C a l l W a i t i n g
Attendant Auto-Manual Splitting
To set up a conference, starting with an established call
Attendant Conference
Press Release
R e s s H o l d
Attendant Control of Trunk Group Access
Attendant Direct Trunk Group Selection
Attendant Lockout
Attendant Recall
To answer the recall
Call Coverage
Automatic Circuit Assurance V2, V3, and Generic 1 Systems
Local to Bill Jones
TOM Smith to Bill Jones
Consult
Coverage Callback
To consult with the called party
Press Consult
Call Forwarding All Calls V2, V3, and Generic 1 Systems
Press Release
To park a call Press Start
Call Park
Code Calling Access
To extend a call using Code Calling Access
USING, the Features
To activate a restriction
Controlled Restrictions
To deactivate a restriction Press Start
Press Cancel
Emergency Access to the Attendant V3 and Generic 1 Systems
To use the Facility Busy Indication feature
Facility Busy Indication
Atnd lamp at
Facility Test Call
Individual Attendant Access V2, V3, and Generic 1 Systems
Integrated Directory
Mode
DIRECTORY-PLEASE Enter Name displayed
Using the Features
Basic ISDN-PRI Call
Redirected ISDN-PRI Call
Attendant Console Display
Inter-PBX Attendant Calls V2, V3, and Generic 1 Systems
Attendant Return Call
Attendant Recall Call
Call Coverage
Special Treatment
Press L W C
Leave Word Calling
Loudspeaker Paging Access V1, V2, V3, and Generic Systems
To cancel a message you left for a system user
Press LWC Cancel
To page by dialing an access code
To page using a Page button
Loudspeaker Paging Access-Deluxe Generic 1 Only
To Page for a caller
To page for self Press Call Appearance
Message Retrieval
To delete a message
Press Next or Next Messages
Network Access-Public
Network Access-Private
Night Service
Press Normal Mode
To deactivate Night Service Press Night
To activate Night Service Press Night
Smdr Account Code Dialing
To assign a call to a specific account in Smdr
Time-of-Day Routing Generic 1 Only
Straightforward Outward Completion
Immediate Manual Override Option
To activate immediate Manual Override
Clocked Manual Override
Press Immediate Override or Normal Mode
Lamp at Clocked Override lights
To activate Clocked Manual Override
Timed Reminder
Press Clocked Override or Normal Mode
Through Dialing
Trunk Group Busy/Warning Indicators to Attendant
Trunk Identification V2, V3, and Generic 1 Systems
To answer the timed-reminder call
To arrange a Trunk-to-Trunk Transfer
Trunk-to-Trunk Transfer
Using the Features
DCS Attendant Control of Trunk Group Access
DCS Attendant Call Waiting
DCS Attendant Display
DCS Automatic Circuit Assurance
DCS Busy Verification of Terminals and Trunks
DCS Call Forwarding All Calls
DCS Direct Trunk Group Selection
DCS Trunk Group Busy/Warning Indicators
Description
Centralized Attendant Service CAS V3 and Generic 1 Systems
Tone Number Type of Call
Tones Associated With CAS Calls
Centralized Attendant Service CAS V3 and GENERlC 1 Systems
Display
Type of Call Display Will Show
Operating Procedures
To answer an incoming CAS call
To extend a CAS call to the originating branch Press Start
Centralized Attendant Service CAS V3 and Generic 1 Systems
Page
CAS Backup Service
To activate CAS Backup Service Press CAS Backup
To deactivate CAS Backup Service Press CAS Backup
Multi-Appearance Voice Terminal Operations
CAS Night Service Operations
To cancel a CAS call Press Flash or Conference or Transfer
To put a CAS call on Remote Hold
To extend a CAS call to the originating branch
Testing
Care and Cleaning
To test the alphanumeric display and the lamps
Power Failure
Trouble Reporting
Console Alarm Indicators
Using the Console to Troubleshoot the System
Features Used in Troubleshooting
Automatic Circuit Assurance ACA
To activate ACA referrals Press ACA
To deactivate ACA referrals Press ACA
Busy Verification of Terminals and Trunks
To busy verify a voice terminal 1 . Press Busy Verify
To busy verify a hunt group 1 . Press Busy Verify
To busy verify a trunk Press Busy Verify
DCS Busy Verification of Terminals and Remote Trunks
Using the Console to Troubleshoot the System
Busy Lamps
Trunk Group Busy/Warning Indicators to Attendant
Trunk Identification
Other Maintenance Tips
A P T E R 9 . S Y S T E M S U M M a R Y List of Dial codes
Zone
System Summary
System and Console Parameters
System Summary
Trunk Group Warning Limits Trunks Type/No
References
Definity
10-3
10-4
10-5
Administer
Access Code
Answer-Back Code
Appearance
Callback Call
Call Appearance, Voice Terminal
Central Office
Central Office Codes
Coverage Answer Group
Console
Coverage Call
Coverage Path
Feature Button
Feature
Enhanced Attendant Console
Extension Number
Principal User
Link
Private Network
Public Network
Status Lamp
Switchhook
System Manager
Tone Ringer
Service
Wide Area Telecommunications Service Wats
Uniform Dial Plan UDP
Voice Terminal
Index
Calls
12-2
12-3
Lamps
12-4
12-5
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