Contents
Main
DEFINITY
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Contents
CHAPTER 1. CHAPTER 2.
INTRODUCTION DESCRIPTION
CHAPTER 3. OPERATING THE CONSOLE
CHAPTER 4. USING THE FEATURES
CHAPTER 5. USING THE DCS FEATURES (V2, V3, AND GENERIC 1 SYSTEMS)
CHAPTER 6. CENTRALIZED ATTENDANT SERVICE (CAS) (V3 AND GENERIC 1 SYSTEMS)
CHAPTER 7. ROUTINE MAINTENANCE
CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM
CHAPTER 9. SYSTEM SUMMARY
CHAPTER 10. REFERENCES CHAPTER 11. GLOSSARY CHAPTER 12. INDEX
Figures
Tables
CHAPTER 1. INTRODUCTION
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CHAPTER 2. DESCRIPTION
Attendant
Console
Selector Console
Functional Areas
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Call Appearance Area
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Buttons
Lamps
Feature Area
Feature Buttons
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Assigned Hundreds Group Select (HGS) Buttons (Generic 1 Only)
Assigned Feature Buttons
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Ringer Volume Control Area (Enhanced Console Only)
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Figure 2-13. Basic Selector Console Area
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Attendant Console Tones
Tones Heard Through Handset or Headset
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CHAPTER 3. OPERATING THE CONSOLE
Activating and Deactivating the Console
Answering Calls
Emergency Calls
Placing Calls
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Calls to Outside Numbers
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Releasing Calls
Holding Calls
Splitting Calls
Extending Calls
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CHAPTER 4. USING THE FEATURES
Abbreviated Dialing (V2, V3, and Generic 1 Systems)
Attendant Auto-Manual Splitting
Attendant Call Waiting
Attendant Conference
Attendant Control of Trunk Group Access
Attendant Direct
Trunk Group Selection
Attendant Lockout
Attendant Recall
Automatic Alternate Routing (V2, V3, and Generic 1 Systems) and Automatic Route Selection
Automatic Circuit
Busy Verification Systems)
Call Coverage
Assurance (V2, V3, and Generic 1 Systems)
of Terminals and Trunks (V2,
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Coverage Callback
Consult
Call Forwarding All Calls (V2, V3, and Generic 1 Systems)
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Call Park
Code Calling Access
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Controlled
Restrictions
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Emergency Access to the Attendant (V3 and Generic 1 Systems)
Facility Busy Indication
Facility Test Call
Individual Attendant Access
(V2, V3, and Generic 1 Systems)
Integrated Directory
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Integrated Services Digital Network (lSDN)Primary Rate Interface (PRI) (Generic 1)
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inter-PBX Attendant Calls (V2, V3, and Generic 1 Systems)
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Leave Word Calling
Loudspeaker Paging Access Systems)
(V1, V2, V3, and Generic 1
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Loudspeaker Paging AccessDeluxe (Generic 1 Only)
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Message Retrieval
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Multiple Listed Directory Numbers
Network AccessPrivate
Night
Network AccessPublic
Service
SMDR Account Code Dialing
Straightforward Outward Completion
Time-of-Day Routing (Generic 1 Only)
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Timed
Reminder
Through Dialing
Trunk Group Busy/Warning Indicators to Attendant
Trunk Identification (V2, V3, and Generic 1 Systems)
Trunk-to-Trunk Transfer
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CHAPTER (V2, V3,
5. USING THE DCS FEATURES AND GENERIC 1 SYSTEMS)
DCS Attendant Call Waiting
DCS Attendant Control of Trunk Group Access
DCS Attendant Display
DCS Automatic Circuit Assurance
DCS Busy Verification of Terminals and Trunks
DCS Call Forwarding All Calls
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CHAPTER 6. CENTRALIZED ATTENDANT SERVICE (CAS) (V3 AND GENERIC 1 SYSTEMS)
Description
Tones Associated With CAS Calls
Display
Operating Procedures
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CAS Backup Service
CAS Night Service Operations
Multi-Appearance Voice Terminal Operations
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CHAPTER 7. ROUTINE MAINTENANCE
Testing
Care and Cleaning
Power Failure
CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM
Trouble Reporting
Console Alarm Indicators
Alarm/Alarm Reported (Enhanced) and Alm-Ack (Basic) Lamps
Optional Alarm Lamps
Features Used in Troubleshooting
Automatic Circuit Assurance (ACA)
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DCS Busy Verification of Terminals and Remote Trunks
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Trunk Group Busy/Warning Indicators to Attendant
Trunk Identification
Other Maintenance Tips
List of Dial
CHAPTER 9. SYSTEM SUMMARY Codes
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System and Console Parameters
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CHAPTER 10. REFERENCES
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CHAPTER 11. GLOSSARY
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CHAPTER 12. INDEX
A
12-1
c
B
D
E
12-2
F
G
12-3
H
L
N
O
12-4
P
R
u
12-5
w
