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CHAPTER 2. DESCRIPTION

Figure 2-7. Call Appearance Buttons and Lamps

Contents

Main DEFINITY Page Contents CHAPTER 1. CHAPTER 2. INTRODUCTION DESCRIPTION CHAPTER 3. OPERATING THE CONSOLE CHAPTER 4. USING THE FEATURES CHAPTER 5. USING THE DCS FEATURES (V2, V3, AND GENERIC 1 SYSTEMS) CHAPTER 6. CENTRALIZED ATTENDANT SERVICE (CAS) (V3 AND GENERIC 1 SYSTEMS) CHAPTER 7. ROUTINE MAINTENANCE CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM CHAPTER 9. SYSTEM SUMMARY CHAPTER 10. REFERENCES CHAPTER 11. GLOSSARY CHAPTER 12. INDEX Figures Tables CHAPTER 1. INTRODUCTION Page Page CHAPTER 2. DESCRIPTION Attendant Console Selector Console Functional Areas Page Page Page Page Call Appearance Area Page Page Buttons Lamps Feature Area Feature Buttons Page Page Assigned Hundreds Group Select (HGS) Buttons (Generic 1 Only) Assigned Feature Buttons Page Page Page Page Page Page Page Page Page I Page I I Page Ringer Volume Control Area (Enhanced Console Only) Page Page Figure 2-13. Basic Selector Console Area Page Attendant Console Tones Tones Heard Through Handset or Headset Page Page CHAPTER 3. OPERATING THE CONSOLE Activating and Deactivating the Console Answering Calls Emergency Calls Placing Calls Page Calls to Outside Numbers Page Releasing Calls Holding Calls Splitting Calls Extending Calls Page Page Page Page Page CHAPTER 4. USING THE FEATURES Abbreviated Dialing (V2, V3, and Generic 1 Systems) Attendant Auto-Manual Splitting Attendant Call Waiting Attendant Conference Attendant Control of Trunk Group Access Attendant Direct Trunk Group Selection Attendant Lockout Attendant Recall Automatic Alternate Routing (V2, V3, and Generic 1 Systems) and Automatic Route Selection Automatic Circuit Busy Verification Systems) Call Coverage Assurance (V2, V3, and Generic 1 Systems) of Terminals and Trunks (V2, Page Coverage Callback Consult Call Forwarding All Calls (V2, V3, and Generic 1 Systems) Page Call Park Code Calling Access Page Controlled Restrictions Page Emergency Access to the Attendant (V3 and Generic 1 Systems) Facility Busy Indication Facility Test Call Individual Attendant Access (V2, V3, and Generic 1 Systems) Integrated Directory Page [ Integrated Services Digital Network (lSDN)Primary Rate Interface (PRI) (Generic 1) Page Page inter-PBX Attendant Calls (V2, V3, and Generic 1 Systems) Page Leave Word Calling Loudspeaker Paging Access Systems) (V1, V2, V3, and Generic 1 Page Loudspeaker Paging AccessDeluxe (Generic 1 Only) Page Page Message Retrieval Page Multiple Listed Directory Numbers Network AccessPrivate Night Network AccessPublic Service SMDR Account Code Dialing Straightforward Outward Completion Time-of-Day Routing (Generic 1 Only) Page Page Timed Reminder Through Dialing Trunk Group Busy/Warning Indicators to Attendant Trunk Identification (V2, V3, and Generic 1 Systems) Trunk-to-Trunk Transfer Page CHAPTER (V2, V3, 5. USING THE DCS FEATURES AND GENERIC 1 SYSTEMS) DCS Attendant Call Waiting DCS Attendant Control of Trunk Group Access DCS Attendant Display DCS Automatic Circuit Assurance DCS Busy Verification of Terminals and Trunks DCS Call Forwarding All Calls Page CHAPTER 6. CENTRALIZED ATTENDANT SERVICE (CAS) (V3 AND GENERIC 1 SYSTEMS) Description Tones Associated With CAS Calls Display Operating Procedures Page Page CAS Backup Service CAS Night Service Operations Multi-Appearance Voice Terminal Operations Page Page CHAPTER 7. ROUTINE MAINTENANCE Testing Care and Cleaning Power Failure CHAPTER 8. USING THE CONSOLE TO TROUBLESHOOT THE SYSTEM Trouble Reporting Console Alarm Indicators Alarm/Alarm Reported (Enhanced) and Alm-Ack (Basic) Lamps Optional Alarm Lamps Features Used in Troubleshooting Automatic Circuit Assurance (ACA) Page Page DCS Busy Verification of Terminals and Remote Trunks Page Trunk Group Busy/Warning Indicators to Attendant Trunk Identification Other Maintenance Tips List of Dial CHAPTER 9. SYSTEM SUMMARY Codes Page Page System and Console Parameters Page Page CHAPTER 10. REFERENCES Page Page Page Page CHAPTER 11. GLOSSARY Page Page Page Page Page Page CHAPTER 12. INDEX A 12-1 c B D E 12-2 F G 12-3 H L N O 12-4 P R u 12-5 w