Status Lamp, Switchhook, System Manager, Tone Ringer | AT&T 75

CHAPTER 11. GLOSSARY

Selector Console

An optional device attached to the Attendant Console. The Selector Console gives a visual indication of the status of the extension numbers assigned to the system. Available, in two models; Basic Selector Console and Enhanced Selector Console. The Enhanced Selector Console has 20 Hundreds Group Select buttons, the Basic Selector Console has 8.

Split

A condition whereby a caller is temporarily separated from a connection with the attendant. This split condition automatically occurs when the attendant, active on a call, presses the Start button.

Status Lamp

A green lamp that shows the status of a call appearance or a feature button by the state of the lamp (lighted, flashing, fluttering, broken flutter, wink, or dark).

Switchhook

The button(s) on a voice terminal located under the receiver. The attendant console does not have a switchhook.

System Manager

A person responsible for specifying and administering features and services for the system.

Tone Ringer

A device with a speaker, used in electronic voice terminals to alert the user.

Trunk

A telecommunications channel between two switching systems.

Trunk Group

Telecommunications channels assigned as a group for certain functions.

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AT&T 75 manual Status Lamp, Switchhook, System Manager, Tone Ringer, Trunk Group, 11-6

Contents

555-200-700, Issue Addendum 1, November Definity AT&T Documentation Development Organization Contents Using the DCS Features V2, V3, and Generic 1 Systems Testing Care and Cleaning Power Failure List of Dial Codes System and Console Parameters10-1 11-1 12-1 Figures Tables Introduction Introduction Introduction Attendant Console Selector Console Functional Areas Basic Attendant Console 301A1-A-003 DXS/BLF Tons Description Trunk Group Select Area Busy Lamp Trunk Group Select Buttons and Lamps, Enhanced Console Call Appearance Area Call Appearance Buttons and Lamps Call Processing Area Call Processing Area, Basic Console Cancel ButtonsStart Release Lamps Individual Calls Waiting Enhanced Console Only Feature Area Feature ButtonsSplit Hold Night Description Reserved Lamps are on Basic Console only Assigned Feature Buttons Assigned Hundreds Group Select HGS Buttons Generic 1 Only Attendant Console Feature Buttons Attendant Console Feature Buttons Contd Description Description Description Alphanumeric Display Area 11. Alphanumeric Display, Basic Console Display Area Description Description Then EXT= 3 6 0 Then = TOM Brown 3602 EXT =87843541 101 = Outside Call= Outside Call 102 Otwd 5402 = Outside Call to EXT 4328 r t= Conference EXT3174 to EXT 3077 d Progress 3408 Inspect Mode Date TimeAm Friday November 30 = Outside Call 103 Ringer Volume Control Area Enhanced Console Only Stored Number 2a. Ringer Volume Control Area Selector Console Area 30a 30b 13. Basic Selector Console Area Direct 14. Enhanced Selector Console Area Attendant Console Tones Tones Heard Through Handset or HeadsetRingback Tone Busy Tone Confirmation Tone Coverage ToneDial Tone Intercept Tone Emergency Access Tone V3 and Generic Timed Reminder Tone Activating and Deactivating the Console Answering CallsEmergency Calls Always answer an emergency call as soon as it arrives Placing Calls To answer an incoming callCalls to Inside Extension Numbers To call an extension number inside the system Pos Avail lamp lights Calls to Outside Numbers To call an outside numberPress Start Atnd lamp Releasing Calls Holding CallsTo hold a call on the console Splitting Calls To reenter a single-party call held on the consoleHold lamp goes dark Extending Calls To extend an incoming call to an inside extension number Operating the Console Operating the Console Call progress tone stops To extend an incominq trunk call to an outside number Operating the Console Using the Features Abbreviated Dialing V2, V3, and Generic 1 Systems Attendant Auto-Manual Splitting T e n d a n t C a l l W a i t i n g To set up a conference, starting with an established call Attendant ConferencePress Release Attendant Control of Trunk Group Access R e s s H o l d Attendant Direct Trunk Group Selection Attendant Lockout Attendant RecallTo answer the recall Automatic Circuit Assurance V2, V3, and Generic 1 Systems Call Coverage TOM Smith to Bill Jones Local to Bill Jones Coverage Callback ConsultTo consult with the called party Press Consult Call Forwarding All Calls V2, V3, and Generic 1 Systems Press Release Call Park To park a call Press Start Code Calling Access USING, the Features To extend a call using Code Calling Access Controlled Restrictions To activate a restriction Press Cancel To deactivate a restriction Press Start Emergency Access to the Attendant V3 and Generic 1 Systems To use the Facility Busy Indication feature Facility Busy IndicationAtnd lamp at Individual Attendant Access V2, V3, and Generic 1 Systems Facility Test Call Integrated Directory Mode DIRECTORY-PLEASE Enter Name displayed Using the Features Basic ISDN-PRI Call Redirected ISDN-PRI Call Inter-PBX Attendant Calls V2, V3, and Generic 1 Systems Attendant Console Display Attendant Recall Call Attendant Return CallCall Coverage Special Treatment Leave Word Calling Press L W C Loudspeaker Paging Access V1, V2, V3, and Generic Systems To cancel a message you left for a system userPress LWC Cancel To page using a Page button To page by dialing an access code Loudspeaker Paging Access-Deluxe Generic 1 Only To Page for a caller To page for self Press Call Appearance Message Retrieval Press Next or Next Messages To delete a message Network Access-Private Network Access-PublicNight Service Press Normal Mode To activate Night Service Press Night To deactivate Night Service Press NightSmdr Account Code Dialing To assign a call to a specific account in Smdr Straightforward Outward Completion Time-of-Day Routing Generic 1 OnlyImmediate Manual Override Option To activate immediate Manual Override Press Immediate Override or Normal Mode Clocked Manual Override To activate Clocked Manual Override Lamp at Clocked Override lights Press Clocked Override or Normal Mode Timed Reminder Trunk Group Busy/Warning Indicators to Attendant Through DialingTrunk Identification V2, V3, and Generic 1 Systems To answer the timed-reminder call Trunk-to-Trunk Transfer To arrange a Trunk-to-Trunk Transfer Using the Features DCS Attendant Control of Trunk Group Access DCS Attendant Call WaitingDCS Attendant Display DCS Automatic Circuit Assurance DCS Busy Verification of Terminals and TrunksDCS Call Forwarding All Calls DCS Trunk Group Busy/Warning Indicators DCS Direct Trunk Group Selection Centralized Attendant Service CAS V3 and Generic 1 Systems Description Tones Associated With CAS Calls Tone Number Type of Call Centralized Attendant Service CAS V3 and GENERlC 1 Systems DisplayType of Call Display Will Show Operating Procedures To answer an incoming CAS callTo extend a CAS call to the originating branch Press Start Centralized Attendant Service CAS V3 and Generic 1 Systems Page CAS Backup Service To activate CAS Backup Service Press CAS BackupTo deactivate CAS Backup Service Press CAS Backup CAS Night Service Operations Multi-Appearance Voice Terminal Operations To cancel a CAS call Press Flash or Conference or Transfer To extend a CAS call to the originating branch To put a CAS call on Remote Hold Testing Care and CleaningTo test the alphanumeric display and the lamps Power Failure Console Alarm Indicators Trouble Reporting Features Used in Troubleshooting Using the Console to Troubleshoot the System Automatic Circuit Assurance ACA To activate ACA referrals Press ACATo deactivate ACA referrals Press ACA Busy Verification of Terminals and Trunks To busy verify a voice terminal 1 . Press Busy VerifyTo busy verify a hunt group 1 . Press Busy Verify To busy verify a trunk Press Busy Verify DCS Busy Verification of Terminals and Remote Trunks Using the Console to Troubleshoot the System Trunk Group Busy/Warning Indicators to Attendant Busy Lamps Other Maintenance Tips Trunk Identification A P T E R 9 . S Y S T E M S U M M a R Y List of Dial codes Zone System Summary System and Console Parameters System Summary Trunk Group Warning Limits Trunks Type/No References Definity 10-3 10-4 10-5 Access Code AdministerAnswer-Back Code Appearance Call Appearance, Voice Terminal Callback CallCentral Office Central Office Codes Console Coverage Answer GroupCoverage Call Coverage Path Feature Feature ButtonEnhanced Attendant Console Extension Number Link Principal UserPrivate Network Public Network Switchhook Status LampSystem Manager Tone Ringer Wide Area Telecommunications Service Wats ServiceUniform Dial Plan UDP Voice Terminal Index 12-2 Calls 12-3 12-4 Lamps 12-5 To Order Copies of this Manual