AT&T 75 manual To extend a CAS call to the originating branch, To put a CAS call on Remote Hold

CHAPTER 6. Centralized ATTENDANT SERVICE (CAS) (V3 AND GENERlC 1 SYSTEMS)_

Single-LineVoice Terminal Operations

If a single-line voice terminal is the Night Service answering position, the user will flash the switchhook to extend a CAS call to the originating branch location. The CAS calls can be put on Remote Hold any time a caller wishes to wait. However,. CAS calls cannot be put on hold at a single-line voice terminal.

To answer an incoming CAS call:

1.Lift the handset, and listen for call identification tone from the branch location.

2.Answer the call, and assist the caller as necessary.

ŽThe call can now be extended or ended.

To extend a CAS call to the originating branch:

1.Flash the switchhook.

2.Dial the requested extension number.

3.Go on-hook.

•Caller is connected to the ringing line.

•RLT is dropped.

To put a CAS call on Remote Hold:

1.Flash the switchhook.

2.Dial the Remote Hold feature access code as administered at the originating location.

ŽListen for Remote Hold confirmation tone.

3.Go on-hook.

ŽCall is on Remote Hold.

• RLT is dropped.

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