Definity
555-200-700, Issue Addendum 1, November
Development Organization
AT&T Documentation
Contents
Using the DCS Features V2, V3, and Generic 1 Systems
Testing Care and Cleaning Power Failure
List of Dial Codes System and Console Parameters
10-1 11-1 12-1
Tables
Figures
Introduction
Introduction
Introduction
Selector Console
Attendant Console
Basic Attendant Console 301A1-A-003
Functional Areas
DXS/BLF Tons
Description
Busy Lamp
Trunk Group Select Area
Trunk Group Select Buttons and Lamps, Enhanced Console
Call Appearance Area
Call Appearance Buttons and Lamps
Call Processing Area, Basic Console
Call Processing Area
Release
Cancel
Buttons
Start
Individual Calls Waiting Enhanced Console Only
Lamps
Hold
Feature Area
Feature Buttons
Split
Night
Description Reserved Lamps are on Basic Console only
Assigned Hundreds Group Select HGS Buttons Generic 1 Only
Assigned Feature Buttons
Attendant Console Feature Buttons
Attendant Console Feature Buttons Contd
Description
Description
Description
11. Alphanumeric Display, Basic Console
Alphanumeric Display Area
Display Area
Description
Description
=87843541
Then
EXT
= 3 6 0 Then = TOM Brown 3602 EXT
Otwd
101
= Outside Call
= Outside Call 102
EXT3174 to EXT 3077 d
5402
= Outside Call to EXT 4328 r t
= Conference
3408
Progress
= Outside Call 103
Inspect Mode
Date Time
Am Friday November 30
Stored Number
Ringer Volume Control Area Enhanced Console Only
30a
2a. Ringer Volume Control Area Selector Console Area
30b
13. Basic Selector Console Area
14. Enhanced Selector Console Area
Direct
Busy Tone
Attendant Console Tones
Tones Heard Through Handset or Headset
Ringback Tone
Intercept Tone
Confirmation Tone
Coverage Tone
Dial Tone
Timed Reminder Tone
Emergency Access Tone V3 and Generic
Always answer an emergency call as soon as it arrives
Activating and Deactivating the Console
Answering Calls
Emergency Calls
To call an extension number inside the system
Placing Calls
To answer an incoming call
Calls to Inside Extension Numbers
Pos Avail lamp lights
Calls to Outside Numbers
To call an outside number
Press Start
Atnd lamp
Releasing Calls
Holding Calls
To hold a call on the console
Splitting Calls
To reenter a single-party call held on the console
Hold lamp goes dark
Extending Calls
To extend an incoming call to an inside extension number
Operating the Console
Operating the Console
To extend an incominq trunk call to an outside number
Call progress tone stops
Operating the Console
Abbreviated Dialing V2, V3, and Generic 1 Systems
Using the Features
T e n d a n t C a l l W a i t i n g
Attendant Auto-Manual Splitting
To set up a conference, starting with an established call
Attendant Conference
Press Release
R e s s H o l d
Attendant Control of Trunk Group Access
Attendant Direct Trunk Group Selection
Attendant Lockout
Attendant Recall
To answer the recall
Call Coverage
Automatic Circuit Assurance V2, V3, and Generic 1 Systems
Local to Bill Jones
TOM Smith to Bill Jones
Press Consult
Coverage Callback
Consult
To consult with the called party
Call Forwarding All Calls V2, V3, and Generic 1 Systems
Press Release
To park a call Press Start
Call Park
Code Calling Access
To extend a call using Code Calling Access
USING, the Features
To activate a restriction
Controlled Restrictions
To deactivate a restriction Press Start
Press Cancel
Emergency Access to the Attendant V3 and Generic 1 Systems
To use the Facility Busy Indication feature
Facility Busy Indication
Atnd lamp at
Facility Test Call
Individual Attendant Access V2, V3, and Generic 1 Systems
Integrated Directory
Mode
DIRECTORY-PLEASE Enter Name displayed
Using the Features
Basic ISDN-PRI Call
Redirected ISDN-PRI Call
Attendant Console Display
Inter-PBX Attendant Calls V2, V3, and Generic 1 Systems
Special Treatment
Attendant Recall Call
Attendant Return Call
Call Coverage
Press L W C
Leave Word Calling
Loudspeaker Paging Access V1, V2, V3, and Generic Systems
To cancel a message you left for a system user
Press LWC Cancel
To page by dialing an access code
To page using a Page button
Loudspeaker Paging Access-Deluxe Generic 1 Only
To Page for a caller
To page for self Press Call Appearance
Message Retrieval
To delete a message
Press Next or Next Messages
Press Normal Mode
Network Access-Private
Network Access-Public
Night Service
To assign a call to a specific account in Smdr
To activate Night Service Press Night
To deactivate Night Service Press Night
Smdr Account Code Dialing
To activate immediate Manual Override
Straightforward Outward Completion
Time-of-Day Routing Generic 1 Only
Immediate Manual Override Option
Clocked Manual Override
Press Immediate Override or Normal Mode
Lamp at Clocked Override lights
To activate Clocked Manual Override
Timed Reminder
Press Clocked Override or Normal Mode
To answer the timed-reminder call
Trunk Group Busy/Warning Indicators to Attendant
Through Dialing
Trunk Identification V2, V3, and Generic 1 Systems
To arrange a Trunk-to-Trunk Transfer
Trunk-to-Trunk Transfer
Using the Features
DCS Attendant Control of Trunk Group Access
DCS Attendant Call Waiting
DCS Attendant Display
DCS Automatic Circuit Assurance
DCS Busy Verification of Terminals and Trunks
DCS Call Forwarding All Calls
DCS Direct Trunk Group Selection
DCS Trunk Group Busy/Warning Indicators
Description
Centralized Attendant Service CAS V3 and Generic 1 Systems
Tone Number Type of Call
Tones Associated With CAS Calls
Centralized Attendant Service CAS V3 and GENERlC 1 Systems
Display
Type of Call Display Will Show
Operating Procedures
To answer an incoming CAS call
To extend a CAS call to the originating branch Press Start
Centralized Attendant Service CAS V3 and Generic 1 Systems
Page
CAS Backup Service
To activate CAS Backup Service Press CAS Backup
To deactivate CAS Backup Service Press CAS Backup
Multi-Appearance Voice Terminal Operations
CAS Night Service Operations
To cancel a CAS call Press Flash or Conference or Transfer
To put a CAS call on Remote Hold
To extend a CAS call to the originating branch
Testing
Care and Cleaning
To test the alphanumeric display and the lamps
Power Failure
Trouble Reporting
Console Alarm Indicators
Using the Console to Troubleshoot the System
Features Used in Troubleshooting
Automatic Circuit Assurance ACA
To activate ACA referrals Press ACA
To deactivate ACA referrals Press ACA
Busy Verification of Terminals and Trunks
To busy verify a voice terminal 1 . Press Busy Verify
To busy verify a hunt group 1 . Press Busy Verify
To busy verify a trunk Press Busy Verify
DCS Busy Verification of Terminals and Remote Trunks
Using the Console to Troubleshoot the System
Busy Lamps
Trunk Group Busy/Warning Indicators to Attendant
Trunk Identification
Other Maintenance Tips
A P T E R 9 . S Y S T E M S U M M a R Y List of Dial codes
Zone
System Summary
System and Console Parameters
System Summary
Trunk Group Warning Limits Trunks Type/No
References
Definity
10-3
10-4
10-5
Appearance
Access Code
Administer
Answer-Back Code
Central Office Codes
Call Appearance, Voice Terminal
Callback Call
Central Office
Coverage Path
Console
Coverage Answer Group
Coverage Call
Extension Number
Feature
Feature Button
Enhanced Attendant Console
Public Network
Link
Principal User
Private Network
Tone Ringer
Switchhook
Status Lamp
System Manager
Voice Terminal
Wide Area Telecommunications Service Wats
Service
Uniform Dial Plan UDP
Index
Calls
12-2
12-3
Lamps
12-4
12-5
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