CHAPTER 3. OPERATING THE CONSOLE
To answer an incoming call:
1.Press the call appearance button where the Atnd lamp is flashing.
Ž Ringing | stops. |
•Atnd lamp lights steadily.
•Pos Avail lamp remains dark.
ŽConsole is connected to the caller.
2.Answer the call and assist the caller as necessary.
•The incoming call can now be extended (see Extending Calls), held (see Holding Calls), or ended (Step 3).
3. To end the call, press (Release).
•Console is disconnected from the caller.
ŽDisplay and the Atnd lamp go dark.
•Pos Avail lamp lights.
•Console is now ready to answer or place another call.
Placing Calls
You can place calls to extension numbers inside your system and calls to outside numbers through trunks. The steps for placing these types of calls are distinctly different and are described in the following two procedures. Called party information is displayed as described in Chapter 2.
Calls to Inside Extension Numbers
You can place a call to any extension number in the system. You may use the selector console if you have one; otherwise, select an idle call appearance and dial the number.
To call an extension number inside the system:
1.If you have a selector console, place the call using Steps 2 and 3 or Steps 4 and 5. If you do not have a selector console, place the call using Steps 4 and 5.
2.Press the Group Select button for the desired extension number; observe the lamp of the DXS button for the extension.
