CHAPTER 10. REFERENCES

DEFINITY® Communications System Generic 1 and System 75—

555-200-500

Administration and Measurement Reports

 

Describes the management of the system administration and operation. Includes the guidelines for initialization, reconfiguration, backup procedures, monitoring system performance, and maintaining system security. Includes a description of the tasks that can be performed and the prerequisites for completion.

DEFINITY® Communications System Generic 1 and System 75—

555-200-600

Planning/Configuration

 

Provides a method for defining the customer’s system requirements and for collecting the information used to estimate system hardware requirements.

AT&T System 75—lmplementation—Release 1 Version 1

555-200-650

Provides the procedures and associated forms for collecting system and terminal software information. This information is used to initialize the system using the System Access Terminal.

AT&T System 75—lmplementation—Release 1 Version 2

555-200-651

Provides the procedures and associated forms for collecting system and terminal software information. This information is used to initialize the AT&T-System 75 and System 75 XE using the System Access Terminal.

AT&T System 75—lmplementation—Release 1 Version 3

555-200-652

Provides the procedures and associated forms for collecting system and voice terminal features. This information is used with the Administration manual to initialize the AT&T System 75 and System 75 XE using the System Access Terminal.

DEFINITY® Communications System Generic 1 and System 75—

555-200-701

Voice Terminal Operation

 

Describes all the voice features and provides the “how-to-operate” instructions for each voice terminal. Serves as a reference when defining user requirements.

AT&T System 75—Automatic Call Distribution (ACD)—Agent

555-200-722

Instructions

 

Provides information for use by agents after training is completed. The various ACD features are described and the procedures for using them are provided in this document. The information in this document applies to Release 1 Version 3 and Generic 1 systems.

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