AT&T 75 manual To extend an incoming call to an inside extension number

CHAPTER 3. OPERATING THE CONSOLE

•A party on an incoming trunk call requests to be connected to an outside number on another trunk.

To extend an incoming call to an inside extension number:

1.After answering the incoming call, tell the caller that you are going to break the connection temporarily (split) while you call the other party.

2.Call the desired party using the normal procedures for placing a call to an inside extension number.

•Split lamp lights.

3.Use one of the following steps, 4 through 7, to complete the call.

4.If you are not going to announce the call, press (Release) as soon as the call starts ringing.

•Calling party is connected to the ringing line.

• Split lamp goes dark.

•Procedure complete (unless the call is unanswered and returns to the console; refer to Timed Reminder feature in Chapter 4 for details).

5.If you are going to announce the call, wait for the called party to answer.

If the called party accepts the call, press (Release).

•Caller is connected to the called party.

•Split lamp goes dark.

•Procedure complete.

If the called party declines to talk to the caller, press (Split) after the called party hangs up.

•Console is connected to the caller again.

•Split lamp goes dark.

Explain to the caller that the called party is not available. Take a message, or ask the caller to try again later; then press (Release).

• Procedure complete.

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