Black Box PC118C-R2 manual 105

		CHAPTER 8: Troubleshooting
Table 8-2 (continued). Typical Problems.
Problem or Message	Probable Cause	Action
Form length is incorrect.	Form length incorrect	Change form
	in software.	length.
	Incorrect configuration	Make sure the host
	at the host.	configuration
		matches the
		printer’s.
Printer won’t change	Incorrect typestyle	Make sure the font
fonts.	number.	ID used is valid.
		Invalid font IDs
		are ignored by the
		printer.
	Wrong font cartridge	Load the cartridge
	loaded.	with the font that
		corresponds to the
		font ID.
	Font cartridge	If possible, try a
	damaged or not	known-good
	seated in the printer	cartridge to
	properly.	determine if
		cartridge is faulty.
		Make sure the
		cartridge is loaded
		properly.

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