Black Box PC118C-R2 manual Problem-Resolution Guide, Problem or Message Probable Cause Action

HPIIISi TWINAX CARD

8.6 Problem-Resolution Guide

Table 8-2. Typical Problems.

Problem or Message	Probable Cause	Action
“Printer not ready”	Printer not in a ready	Make sure the printer
message at host.	status.	is on line, has
		paper, etc.
Printer loses host	Improper or damaged	Check twinax
communication (drops	cabling.	cabling for
off line).		improper
		connections or
		damage.
	Twisted-pair cabling is	See Section 8.1.
	not attached to an
	“active” or boosted
	hub.
Right margin is cut off.	Page width in word-	Change to a wider
	processing program is	page.
	not set wide enough.
	Page is too wide.	Select a narrower
		page.
Extra blank sheets are	Form length not	Make sure your
ejected between sheets	correct in software	document length
of printout.	(maximum length is	doesn’t exceed the
	66 lines).	maximum number
		of lines.
	Page orientation was	The printer may
	changed.	eject a blank page
		when the page
		orientation (portrait
		or landscape) is
		changed.

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