Troubleshooting

If there is no sound or other operational problems occur, first check through the following solutions. If this does not resolve the problem, then contact your dealer or a nearby Roland service station.

Problems when using the GS-10

Problems with the sound

No sound / volume too low

Are the built-in speakers set to OFF?

Press [SPEAKER ON/OFF] to ON (p. 15).

Are the connection cables broken?

Try using a different set of connection cables.

Is the GS-10 correctly connected to the other devices?

Check connections with the other devices (p. 14).

Is the connected amp/mixer turned off, or the volume lowered?

Check the settings of your amp/mixer system.

Is the OUTPUT LEVEL knob lowered?

Adjust the OUTPUT LEVEL knob to an appropriate position (p. 15).

Is Tuner set to On?

When the volume is set to “Mute” in the Tuner mode, even the direct sound will not be output by setting the Tuner to “On” (p. 64).

Is each effect set correctly?

Use the “Meter function” (p. 67) to check the output level of each effect. If there is an effect for which the meter does not move, check the settings for that effect.

Is “USB/DIG:Out Levl” set to a low value?

Adjust the setting to an appropriate value (p. 78).

Is “FV: Level” or “MST: Patch Level” specified as an assign Target?

Move the controller to which it is assigned.

Is the Dir Monitor (p. 79) set to OFF?

Note that turning off this setting will stop the sounds from being output when the application is not recording or if its settings are not correctly made. Set to ON.

Sound from devices connected to the INPUT jack is not heard in the headphones

Is the AUX INPUT LEVEL raised to suitable level?

Adjust the volume level.

Is the Dir Monitor (p. 79) set to OFF?

Note that turning off this setting will stop the sounds from being output when the application is not recording or if its settings are not correctly made. Set to ON.

The volume level of the instrument connected to INPUT is too low

Could you be using a connection cable that contains a resistor?

Use a connection cable that does not contain a resistor.

Is the AUX INPUT LEVEL knob lowered?

Adjust the AUX INPUT LEVEL knob to an appropriate position (p. 17).

Is “USB:Input Level” set to a low value?

Adjust the setting to an appropriate value (p. 78).

Is “Mic Gain” set to a low value?

Adjust the setting to an appropriate value (p. 20).

The sound of a device connected to the AUX INPUT jack is distorted

If you are inputting sound through the AUX IN jacks, use AUX INPUT LEVEL knob of the GS-10 to lower the input level.

The sound of a device connected to the MIC INPUT jack is distorted

If you are inputting sound through the MIC INPUT jacks, adjust the Mic Gain (p. 20) of the GS-10 to lower the input level.

Oscillating sound occurs

Is the AUX INPUT LEVEL knob turned up too high?

If inputting audio from AUX INPUT, reduce the input level with the AUX INPUT LEVEL knob.

Is “Mic Gain” set to a high value?

Lower the Mic Gain (p. 20) value.

Is the value for any gain- or volume-related effects parameter set too high?

Lower these values.

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Boss Audio Systems owner manual Problems when using the GS-10, Problems with the sound, No sound / volume too low