Troubleshooting

Deleting the special driver

If you were unable to install the special driver according to the procedure given, the GS-10 may not be recognized correctly by the computer. In this case, use the following procedure to delete the special driver, and then follow the procedure in “Installing & Setting Up the Driver” (Windows, p. 126; Macintosh, p. 146) to install the driver once again.

Windows XP/2000 users

In order to delete (uninstall) the driver, a user with administrative privileges such as Administrator must be logged onto Windows. For details, contact the system administrator of your computer.

1.Start Windows with all USB cables disconnected. (except the keyboard and mouse)

2.Log on to Windows as one of the following users:

a user whose account type is Computer Administrator

the Administrator or other user with the privileges of the Administrators group

*For more information regarding this, consult your computer system administrator.

3.Double-click Uninstal.exe.

4.The display will indicate “This program uninstalls the BOSS GS-10 USB Driver installed,” and click the “OK” button.

5.The display will indicate “Uninstallation completed,” and click the “Yes” button. Windows will restart.

Windows Me/98 users

1.Start Windows with all USB cables disconnected. (except the keyboard and mouse)

2.Exit all applications before performing the uninstallation.

3.Double-click Uninstal.exe.

4.The display will indicate “This program uninstalls the BOSS GS-10 USB Driver installed,” and click the “OK” button.

5.The display will indicate “Uninstallation completed,” and click the “Yes” button. Windows will restart.

Macintosh users

1.Disconnect the USB cable (by which the GS-10 is connected) from your Macintosh.

2.From the system extensions folder, drag “USB GS-10 Driver” into the trash to delete it.

3.Delete GS-10 from the OMS Folder inside the System folder, or drag GS-10 Driver from the FreeMIDI Folder to the trash.

4.Drag the ASIO driver that you installed in “Installing the ASIO driver” (p. 154) into the trash to delete it.

5.Restart the Macintosh.

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Boss Audio Systems GS-10 owner manual Deleting the special driver, Macintosh users, 173