Troubleshooting

Does your computer satisfy the requirements of the USB standard?

If you are using a computer (such as a computer that you yourself assembled) that does not satisfy the electrical requirements of the USB specifications, you may experience interruptions in the audio. If this occurs, you may be able to solve the problem by connecting a USB hub that contains its own power supply.

On some computers, audio playback may be interrupted due to the Power Management settings in the Control Panel.

The Power Supply Properties that you see when you double-click Power Management will differ depending on your computer system. One example is given below, but you should also refer to the operation manual for your computer. Some computers may not have all of the following setting items.

1.Click the Windows Start button, and select “Settings Control Panel” to open the Control Panel.

2.In Control Panel, double-click System to open the “System Properties” dialog box.

3.Click the “Device Manager” tab.

4.Double-click System Devices to display the list of devices.

5.From the list, select Advanced Power Management Support. Then click Properties to open the “Advanced Power Management Support Properties” dialog box.

6.Click the “Settings” tab, and in Troubleshooting, place a check in the check box for Don’t Poll Power Supply Status. Then click [OK].

7.In the System Properties dialog box, click [OK].

8.Restart Windows.

If you are using the special driver, you can solve this problem in the “BOSS GS-10 Driver Settings” dialog box.

For details, refer to the section “Something is wrong with playback; sound is interrupted or notes are missing” within the Readme_e file located in the folder in which you installed the CD-ROM.

Depending on the virtual memory setting or network- related settings, noise may occur.

Please make the following settings before use.

In Chooser of the Apple menu, set AppleTalk to “Inactive”.

(This setting is not changed as a result of turning off AppleTalk, as requested by OMS when sequencer software is started up. You must change the setting yourself using the “Chooser”.)

In the “Memory” Control Panel, set Virtual Memory to “Off”.

Depending on the way in which you connect to the Internet, use the GS-10 with the following settings.

If you connect to the Internet via a LAN cable Use while the LAN cable is connected.

If you connect to the Internet via the internal modem port, or are not connected to the Internet

In the “TCP/IP” Control Panel, set “Connect via” to “PPP”.

After you have made the settings, restart your Macintosh.

*Do not use software that accesses the network (such as a Web browser) at the same time that you are using sequencer software or audio editing software.

Try increasing the Buffer Size in the ASIO Driver control panel.

The name of the settings dialog box will differ depending on your software.

*If you change the buffer size, you must exit the software and then restart it.

*BOSS/Roland can make no guarantee of, nor provide support regarding the operation of sequencer software and audio editing software made by another manufacturer. Please contact the manufacturer of the software you are using.

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