Troubleshooting

Is the GS-10 connected to a USB hub?

Try connecting the GS-10 directly to the USB connector of the Macintosh itself.

Are you using a USB device other than the GS-10?

Try turning off the power of all USB audio devices other than the GS-10.

In some cases, you may also be able to solve this problem by grounding the chassis of your computer, or the grounding connector of the AC power supply plug of your computer. In addition, you can check whether any devices that produce a strong magnetic field are located nearby, such as a television or microwave oven.

Also check the troubleshooting item Sound is interrupted during audio recording/playback.

Sound is interrupted during audio recording/playback

Are many applications running on your computer?

If you use many applications or start up other applications during playback, playback may be interrupted, depending on your computer system. Please exit unneeded applications, and try again. If this does not resolve the problem, try restarting your computer.

Graphic accelerators may cause noise to be heard during audio playback.

Use the following procedure to turn the graphic accelerator “Off”.

1.In the Windows Control Panel, double-click Display to open the “Display Properties” dialog box, and click the “Settings” tab.

2.Click Advanced, and in the properties that appear, click the “Performance” tab.

For Windows XP, click Advanced, and then click the Troubleshoot tab.

For Windows 2000, click Advanced, and then click the Troubleshooting tab.

3.Set the Hardware acceleration slider to None, and click [OK].

4.In the “Display Properties” dialog box, click [OK] to close the dialog box.

5.Restart your computer.

In Windows XP, make the settings that enable background processing.

Make these settings so that audio processing can be performed smoothly.

Make settings as described in Make Windows XP settings to enable background processing (p. 169).

Try using the following procedure to change your disk drive settings.

The following setting item may not exist on some computers.

1.In the Windows Control Panel, double-click System.

2.Click the “Device Manager” tab.

3.Double-click “Disk Drives” to see the list of devices.

4.From the list, select GENERIC IDE DISK TYPE??, and click Properties to access the GENERIC IDE DISK TYPE?? Properties dialog box.

*In the ?? field of GENERIC IDE DISK TYPE??, there will be a number that differs depending on your computing environment.

5.Click the “Settings” tab, place a check mark in the check box for the DMA option, and click [OK] to close the dialog box.

*Depending on your system, a DMA Settings dialog box may appear. Check the contents, and click either [OK] or [Cancel].

6.In the “System Properties” dialog box, click [OK] to close the dialog box.

7.Restart your computer.

Try installing more memory.

Installing more memory will increase the performance of your computer. For details on how to install more memory, refer to the operation manual for your computer.

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Boss Audio Systems Sound is interrupted during audio recording/playback, 170, Is the GS-10 connected to a USB hub?