Troubleshooting

Are you running multiple applications?

If multiple applications are running simultaneously, an error message may appear. If this occurs, click [OK] and exit the other applications.

Even if an application window is closed, it is still running if it appears in the taskbar. Be sure to exit unneeded applications displayed.

Was the driver installed correctly?

In order for you to play back audio data via the GS-10, the driver must be installed. For installation and settings, refer to “Installing & Setting Up the Driver” (Windows, p. 126 / Macintosh, p. 146).

Is your computer in Suspend or Sleep mode?

If so, get your computer to resume normal operation, then exit all applications that are using the GS-10. Next, turn the GS-10’s power off, then switch it on again.

Did you plug in the USB cable, or unplug it while an application was running?

Exit all applications that are using the GS-10, and exit all applications that are using the GS-10, and re-connect the GS-10.

Have you selected “Game compatible device” or “Voice modem” as the output for the audio track?

If game compatible device or voice modem (the actual name will depend on the computer you are using) is selected for the audio track of your software, the audio track may not play back. Do not select these devices as the port.

Has your computer been set to enter Sleep mode?

If your computer enters Sleep mode, exit the software you are using, and then restart your computer. We recommend that you set your computer to not use Sleep mode.

[Standard driver mode] Are you attempting to play back an audio CD using your computer’s CD player?

If you want to play an audio CD from your computer’s internal CD-ROM drive, refer to “When playing audio CDs from the computer’s internal CD-ROM drive, or using the GS-10 to play game music“ (p. 145).

Are the “Volume Control” faders raised?

Adjust the volume of the faders as described in “Volume Control setting” (p. 144).

Can’t play back / record MIDI

Has the MIDI device you are using been set correctly?

In order to record/play MIDI tracks using the GS-10, you must correctly install the GS-10 driver (Installing & Setting Up the Driver (Windows) (p. 126)).

Also make sure that the input port and output port are set as follows in your software.

INPUT port

OUTPUT port

 

 

BOSS GS-10 MIDI IN

BOSS GS-10 MIDI OUT

 

 

Has the MIDI device you are using been selected correctly?

Select [GS-10 MIDI IN/OUT] as the MIDI output device.

Are the track outputs set correctly?

MIDI tracks to which no MIDI playback device is assigned will not be heard. If you want to play back a MIDI track, you must make sure that the MIDI device you want to use is displayed in your software as the MIDI output port. For details, refer to the owner’s manual for your software.

Is OMS/FreeMIDI set correctly?

As described in “OMS settings” (p. 148) or “FreeMIDI settings” (p. 151), check the OMS or FreeMIDI settings. Also make sure that the device for MIDI IN/OUT is correctly selected in the MIDI settings of your MIDI sequencer software.

Is the OMS setup enabled?

If a diamond-shaped symbol is not displayed at the left edge of the title area in the OMS setup window, the setup is not enabled.

From the OMS File menu, choose “Make Current.” (“OMS settings” (p. 148))

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Boss Audio Systems GS-10 owner manual Can’t play back / record Midi, 168, Input port Output port