Brocade Communications Systems DCX 8510-4 Getting technical help

Brocade DCX 8510-4 Backbone Hardware Reference Manual xix

53-1002177-05

Getting technical help

For additional Brocade documentation, visit the Brocade website:

http://www.brocade.com

Release notes are available on the MyBrocade website and are also bundled with the Fabric OS

firmware.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website

provides interface standards for high-performance and mass storage applications for Fibre

Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association

website:

http://www.fibrechannel.org

Getting technical help

Contact your Brocade DCX 8510-4 supplier for hardware, firmware, and software support, including

product repairs and part ordering. To expedite your call, have the following information available:

1. General information

•Technical Support contract number, if applicable

•Model name

•Operating system version

•Error numbers and messages received

•supportSave command output

•Detailed description of the problem and specific questions

•Description of any troubleshooting steps already performed and results

•Serial console and Telnet session logs

•syslog message logs

2. Brocade DCX 8510-4 serial number

The Brocade DCX 8510-4 serial number (Switch Serial No.) and corresponding bar code are

provided on the serial number label, as shown here:

The serial number label is located on the port side of the chassis, on the lower right side and

directly above the cable management comb.

*FT00X0054E9*

FT00X0054E9

Contents

Main Brocade Communications Systems, Incorporated Document History 53-1002177-01 New document. April 2011 Title Publication number Summary of changes Date Brocade DCX 8510-4 Backbone Hardware Reference Manual Page Page Contents About This Document Chapter 1 Brocade DCX 8510-4 Backbone Overview Chapter 2 Installation of the Brocade DCX 8510-4 Chapter 3 Logging In and Configuring the Brocade DCX 8510-4 Chapter 4 Monitoring System Components Chapter 5 Removal and Replacement Procedures Appendix A Specifications Appendix B Application and Encryption Blades Appendix C Diagnostics and Troubleshooting Appendix D Port Numbering Template Index Page Figures Page Tables Page About This Document How this document is organized Supported hardware and software Whats new in this document Document conventions Text formatting Command syntax conventions Command examples Notes, cautions, and warnings Notice to the reader Additional information Brocade resources Other industry resources Getting technical help Document feedback Brocade DCX 8510-4 Backbone Overview Brocade DCX 8510-4 features Brocade DCX 8510-4 hardware components Page Port side of the Brocade DCX 8510-4 FIGURE 1 Page Nonport side of the Brocade DCX 8510-4 FIGURE 3 Brocade DCX 8510-4 blades 1 Brocade DCX 8510-4 blades TABLE 1 Description Name Function High availability Reliability Serviceability Software features Security Network manageability Page Installation of the Brocade DCX 8510-4 Time and items required Preparing for Brocade DCX 8510-4 installation Preparing for Brocade DCX 8510-4 installation TABLE 2 Installation task Time estimate Items required Page Unpacking and installing the Brocade DCX 8510-4 Items included with the Brocade DCX 8510-4 Providing power to the Brocade DCX 8510-4 Port numbering Chassis slots Cable management High density cabling FIGURE 4 Installing inter-chassis link (QSFP) cables (optional) 2 3 4 Page Logging In and Configuring the Brocade DCX 8510-4 Configuring the Brocade DCX 8510-4 FIGURE 5 Establishing a serial connection to the Brocade DCX 8510-4 Logging in to the serial console port Configuring the IP addresses Logging off the serial console port and disconnecting the serial cable Establishing an Ethernet connection to the Brocade DCX 8510-4 Customizing a switch name Customizing a chassis name Setting the domain ID Setting the date and time Setting the date Setting the time zone Synchronizing local time Verifying the PID mode Determining installed software licenses Installing transceivers and attaching cables Installing SFP+ and mSFP transceivers and cables Installing QSFP transceivers and cables Page Managing cables Verifying correct operation and backing up the configuration Powering off the Brocade DCX 8510-4 Page Page Monitoring System Components Monitoring overview Monitoring overview Monitoring overview 4 Monitoring overview Monitoring overview 4 Determining the status of a port, application, or encryption blade Blade illustrations Page FIGURE 9 FIGURE 10 FIGURE 11 FIGURE 12 Determining the status of a port, application, or encryption blade TABLE 3 Determining the status of a port, application, or encryption blade 4 Determining the status of a control processor blade (CP8) FIGURE 13 TABLE 4 345 6 78 2 1 Determining the status of a core switch blade (CR16-4) TABLE 4 Determining the status of a core switch blade (CR16-4) FIGURE 14 TABLE 5 Determining the status of a power supply TABLE 5 FIGURE 15 Determining the status of a blower assembly TABLE 6 Determining the status of a WWN card 4 FIGURE 16 Complete the following steps to determine the status of a WWN card. Determining the status of a WWN card TABLE 7 Determining the status of a WWN card Figure 17 displays the WWN bezel (logo plate). The WWN cards are under the bezel. TABLE 8 Type of message Sample error message Page Page Removal and Replacement Procedures ESD precautions Chassis door removal and replacement Vertical cable management fingers removal and replacement Removing a cable management finger assembly FIGURE 19 Replacing a cable management finger assembly Port, application, and encryption blade removal and replacement Removing a blade FIGURE 20 Replacing a blade Blade filler panel removal and replacement Removing a filler panel FIGURE 21 Replacing a filler panel Control processor blade (CP8) removal and replacement Faulty CP blade indicators Recording critical Brocade DCX 8510-4 information Removing a control processor blade (CP8) FIGURE 22 Replacing a control processor blade (CP8) Verifying operation of the new CP blade Downloading firmware from an FTP server TABLE 9 Downloading firmware from a USB device Completing the replacement Core switch blade (CR16-4) removal and replacement Faulty core switch blade indicators Removing a core switch blade (CR16-4) FIGURE 23 Replacing a core switch blade (CR16-4) Power supply removal and replacement Identifying power supplies FIGURE 24 Removing a power supply FIGURE 25 Replacing a power supply Blower assembly removal and replacement Removing a blower assembly FIGURE 26 Replacing a blower assembly WWN card removal and replacement Verifying the need for replacement Preparing for the WWN card replacement Removing the WWN bezel (logo plate) and WWN card FIGURE 27 Replacing the WWN card and WWN bezel (logo plate) Transceiver removal and replacement FIGURE 28 Removing an SFP+ transceiver FIGURE 29 Replacing an SFP+ transceiver Removing and replacing an mSFP optical transceiver Removing an mSFP transceiver FIGURE 30 1 2 Inter-chassis link (QSFP) cable removal and replacement TABLE 10 FIGURE 31 Removing an ICL cable FIGURE 32 Replacing an ICL cable Possible ICL configurations Page FIGURE 34 FIGURE 35 Brocade DCX 8510-4 chassis removal and replacement Faulty Brocade DCX 8510-4 chassis indicators Recording critical Brocade DCX 8510-4 and SAN information TABLE 11 Page Disconnecting from the network and fabric Removing components from the chassis Installing the replacement chassis Installing components into the new chassis Downloading the configuration Verifying correct operation of the system Reconnecting the system to the network and fabric Verifying correct configuration of the fabric Cable routing table TABLE 12 Brocade DCX 8510-4 chassis removal and replacement 5 TABLE 12 Slot/port Cable labels Connected device Slot/port of device Slot Port Switch end Device end Brocade DCX 8510-4 chassis removal and replacement TABLE 12 Slot/port Cable labels Connected device Slot/port of device Slot Port Switch end Device end A Specifications General specifications System architecture System architecture Table 14 describes the system architecture of the Brocade DCX 8510-4. TABLE 13 TABLE 14 Feature Description System size and weight TABLE 14 Feature Description System blade and FRU weights System blade and FRU weights Table 16 lists the weights of the compatible blades and FRUs. TABLE 15 System Size or weight Facility requirements Environmental requirements TABLE 16 TABLE 17 Fibre Channel port specifications Power specifications TABLE 17 TABLE 18 TABLE 19 Power cords TABLE 20 TABLE 19 Power cords A TABLE 21 Power cords Power cord notice Power cord notice (Japan DENAN) Data transmission ranges Qualified cables for the FC8-64 port blade Qualified cables for the FC8-64 port blade TABLE 22 TABLE 23 Safety notices Regulatory compliance TABLE 23 FCC warning (US only) KCC statement (Republic of Korea) VCCI statement (Japan) BSMI statement (Taiwan) CE statement Canadian requirements German statement Laser compliance Environmental regulation compliance China RoHS TABLE 24 Country Standards Agency Certifications and Markings Safety EMC Safety EMC RoHS Environmental Protection Use Period (EPUP) Disclaimer Page Page Page B Application and Encryption Blades FS8-18 blade FX8-24 blade Page Page C Diagnostics and Troubleshooting Obtaining chassis and component status Interpreting POST and boot results POST TABLE 25 Boot Diagnostics Troubleshooting Troubleshooting Table 2 6 provides a list of issues, possible causes, and recommended actions. TABLE 26 Troubleshooting C TABLE 26 Troubleshooting D Port Numbering Template FIGURE 37 FIGURE 38 FIGURE 39 FIGURE 40 FIGURE 41 FIGURE 42 Port Numbering Template FIGURE 43 Index Numerics E F G H I J K M N P Q R T U V W