Switch, Power Supply, Problem Fix | Cisco Systems SFS 7012 specs

A P P E N D I X C

Troubleshooting

This appendix describes how to troubleshoot the Cisco SFS 7012™, and it includes the following information:

•Hardware Checks, page C-1

•Troubleshooting Scenarios, page C-3

Hardware Checks

Switch

Problem	Fix

The Switch has no power	Ensure that the power cord(s) is attached
	to the Switch and the power outlet.
	Ensure that the power supply(s) is seated
	properly.

Power Supply

Problem	Fix

DC OK LED is off	Indicates DC power failure or no DC
	power is present

AC OK LED is off	Indicates AC power failure or no AC
	power is present

Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide

	OL-8787-05	C-1

Image 173

Cisco Systems SFS 7012 manual Switch, Power Supply, Problem Fix

Contents

Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide Page Preface Logging Snmp Deprecated New and Changed Information Changed Feature Description Release Where Documented Preface Conventions A P T E R Installation Statement 1019-Main Disconnecting Device Statement 1045-Short-circuit Protection Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide Page Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide Rack Specifications and Recommendations Planning the Installation Cable Distances Uninterruptible Power SupplyCable Requirements Precautions for Rack-Mountable Products Installation Tasks ChecklistSafety Information Protecting Against Electrostatic Discharge Electrical Safety Precautions Tools, Equipment and Personnel Required Check the Installation Site Unpack the Equipment Installation Tasks Mounting Hardware Kit Contents Install the Rails in the RackMounting Kit Mark the Rack Rack-Mount the Switch Secure Chassis to Rail Installing the Switch Face Plate Removing a Module or Blank Installing the Spine and Leaf Modules Leaf Connect Equipment to the Ports and Power On the System Leaf Bringing Up the System For the First Time Connecting PowerStart-up Procedures 11 SFS 7012 RS-232 Connector Changing the IP Address and Default Gateway Using Telnet or SSH Using the RS232 Serial Port Using the Chassis Viewer GUI Click in the Gateway address field Enter the new switch default gateway IP address Click Apply Information similar to the following NEW IP Address Chassis Status LED SFS 7012 Component LEDsSubnet Manager Agent SMA LED RJ45 LEDs SFS 7012 Leaf and Spine Module LEDs Power Supply LEDsLeaf Module IB Port LEDs Spine and Leaf Module Status LED Hot Swapping Components Shutdown ProceduresHot Swapping Spine and Leaf Modules Spine Module Management LEDs Hot Swapping the Fan Unit Hot Swapping Power Supplies Tighten the captive panel screw Operations and Administration Home Chassis Viewer Manages ? Help Button Displaying the Leaf and Spine Module ViewsSupport Button Leaf Module View Leaf Module Mouseover Spine Module View Leaf and Spine Information Area Leaf and Spine Module Component Details AreaLeaf and Spine Details Header Refresh Displaying the Chassis ViewApply Chassis Details Header Rebooting Components from Chassis ViewerChassis View Component Details Area Chassis View Component Information Area Tabs Chassis View Component Information Area System Tab LEDs and Sensors Tab Chassis FRU Tab Power Tab Fan Tab Modifying Switch Component InformationBackplane Tab Status Set Level Chassis View MenuLogging 23 Log System Configurator Device Tab Preset Tab Type /etc/init.d/syslog restart, and press Enter Configure Syslog on a Linux ServerSyslog Tab 27 Reset Levels Button Reset Log Levels Firmware Update Maintenance 32 Ldap Configuration Button Ldap Configuration 34 HTTP/CLI Session Configuration Button HTTP/CLI Session Configuration Snmp Target Configuration Snmp Target Addresses Target Configuration Window Field Descriptions Snmp Target Parameters Filter Status 40 Filter Status Button Setting Community Strings Administer Configuration File Administration Host Upload/Download 46 Configuration File Administration Screen Download saved configuration files from the CMU to a server Trap Control Click Config File Admin IcsChassisTrapSystemSelfTestFailure Chassis TrapsChassis Group IcsChassisTrapSystemSwitchFailover IcsChassisTrapSystemRebootIcsChassisTrapModuleBulkPowerFailure IcsChassisTrapModuleReboot IcsChassisTrapPowerSupplyFailed IcsChassisTrapPowerSupplyRemovedIcsChassisTrapPowerSupplyEEPROMReadFailure IcsChassisTrapPowerSupplyFanFailed SFS 7012 Port Statistics Interswitch Link ISL PortsUnderstanding Port Naming Conventions Leaf modules/ports Port Statistics Field Descriptions InfiniBand Statistics Spine Modules Leaf and Spine Module IB Port StatisticsLeaf Modules 59 Spine Port Stats Menu Set Field Thresholds PortRecvDataThresh PortXmitDataThreshPortXmitPktsThresh PortRecvPktsThresh Time Service Click the Use Network Time Protocol? checkbox 63 Switch Time Service Daylight Saving Time Tips Time Zone Tips From the OOB LAN IP submenu, click Set Default Gateway IP Configuring the Switch OOB IP AddressConfiguring the Switch Default Gateway IP Address Type in the correct switch default gateway IP address Viewing the Log Spine View Menu Select Edit, Paste or Ctrl + Purging the LogSelect Edit, Copy or Ctrl + C 78 Purge Log Confirmation Window Select Boot Image Deleting a License Key License Keys Key AdministrationAdding a New License Key Click OK to delete Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide Technical Specifications Table A-1 SFS 7012 Technical Specifications Operator Administrator Commands and Functional Groups Online Help Accessing the CLIKeyboard Shortcuts Capture Help command Groups and CommandsCommand General List group -noprompt -verbose ListGroup Noprompt History Reboot Who KillCliSession Broadcast msg BroadcastMsg SwapBsDel Prompt SetTermWidthGetTermWidth Rcmd RloginShowLastRetCode User ResetCardLogout UserAdd Passwd UserRem username UserRemUserListShow UserListShow SetldapSvrIpAddr LoginMode SetldapSvrPort IdleTimeoutGetIdleTimeoutSet LoginMsgGet SessionTimeoutDisableSessionTimeoutEnable LoginNameSet LoginMsgSetLoginNameGet SerialAuthSet SerialAuthGet Exit DeprecatedExit ShowIBNodeDesc ChassisHwMonitor SetIBNodeDesc New Node String SetIBNodeDescFruInfo FruInfo slot-all ShowType ChassisQueryType cardtype IgnoreInvalidType ShowInventory ShowInventory IfShow NetworkOptions Sample Output RouteShow RouteShowPing Ping ipAddress packetCount ShowChassisIpAddr ShowChassisIpAddrSetChassisIpAddr SetChassisIpAddr -h ipaddress -m netMask ArpShow ShowDefaultRouteSetDefaultRoute HostShow HostShow Firmware FwUpdateSlotFwUpdateChassis FwListFiles FwShowUpdateParams ShowLastScpRetCode FwSetUpdateParamsShowCapability BootQuery slot -active -alternate -all BootQueryFwVersion FwVersion slot Active BootSelectAlternate Index SmControl SmConfigSubnetManagement SmShowLids SmConfigSmShowLids Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide SmSetSweepRate SmShowPrioritySmSetPriority BmForceSweep BmSetSweepRateSmForceSweep SmShowServices SmShowServicesSmShowGroups SmShowGroups -h SmShowSubscriptions SmShowSubscriptions SmShowMasterLMC SmShowMasterLMC SmShowLidMap SmSetMasterLMCSmShowMasterLid SmSetHoqLife SmSetSwitchLifetimeSmShowMaxLid SmShowSMParms SmSetVLStall SmShowPKeys SmSetPKey SmSetMKey SmSetKeySmShowKey SmShowMKey SmOptionConfig SmShowDefBcGroup SmSetDefBcGroup SmSetSubnetSize SmSetGidPrefixSmShowGidPrefix SmShowSubnetSize LogSmShowSubnetSize LogShow LogConfigure LogConfigureLogClear LogClear LogResetToDefaults LogResetToDefaults LogSyslogConfig -h xxx.xxx.xxx.xxx -p xxxx -f LogSyslogConfigLogShowConfig LogShowConfig ShowKeys KeyManagementShowKeys RemoveKey IbSwitchInfoAddKey Cols IsmPortStatsLeaf Spine IsmPortCounters Errors IsmPortCounters -clear -active -errors -potential -nopromptPotential IsmLinearFwdb Switch IsmLinearFwdb switchIsmMultiFwdb switch IsmMultiFwdb IsmPortSet12x IsmChassisSet12x IsmChassisSet12x enable12xBit IsmPortEnable port IsmPortEnableIsmChassisSetSpeed IsmChassisSetSpeed speed IsmChassisSetEnable enable IsmChassisSetEnableIsmPortDisable IsmPortDisable port IsmPortSetSpeed IsmIslSet12x enable12xBitIsmPortSetSpeed port speed IsmIslSet12x IsmChassisSetMtu mtu IsmChassisSetMtuIsmIslSetSpeed IsmIslSetSpeed speedFlag IsmShowPStatThresh IsmShowPStatThresh IsmSetPStatThresh field threshold IsmSetPStatThreshField Threshold Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide TimeZoneConf TimeManagementTime TimeNtpTimeout numSeconds TimeNtpTimeoutTimeDSTConf TimeDSTConf sw sd sm ew ed em TimeNtpRefreshTime numSeconds NumSecondsTimeNtpRefreshTime SnmpTargetAddr SnmpCommunityConfSnmpCommunityConf -r readonlycommstr -w readwritecommstr Add ShowEdit Delete Displays the snmpTargetParamsTable entries SnmpTargetParamsSnmpNotifyProfile Displays the snmpNotifyFilterProfileTable entries Displays the snmpNotifyFilterTable entries SnmpNotifyFilterSnmpNotifyFilter show SnmpNotify SnmpUsrSec add show edit delete name -a algo key SnmpSystemSnmpUsrSec Capture CaptureCapture CaptureLog CaptureFwCaptureSm CaptureIsm CaptureMisc CaptureChassisCaptureNetwork CaptureSnmp CaptureSnmpCaptureShell CaptureShell Problem Fix SwitchPower Supply OOB Ethernet RJ45 Port SFS 7012 Leaf Module IB Ports Problem Fix Resolution / Workaround SymptomsInfiniBand Invalid IP Address entered via Console Port Cisco SFS 7012 InfiniBand Server Switch Hardware Users Guide