Enable Modem Diagnostic Messages | Emerson AC8 manual

System and Control Options

Enable Modem Diagnostic Messages

Enabling modem diagnostics will provide the following additional information about the modem to the computer using the Service Terminal Interface:

Hang-up modem Modem model number No dial tone

No carrier Busy

No answer

Pager checksum error Pager pin number error

Error (indicates incorrect phone number, dial prefix or modem initialization string)

For alphanumeric pager failures:

Paging company non answer on 1st

Paging company non answer on 2nd

Paging company non answer on Last

Paging company non answer on Handshake

•At the Enable Modem Diagnostic Messages prompt, enter Y (Yes - enable) or N (No - disable). The current setting appears in brackets—[N] in the following example.

>ENABLE MODEM DIAGNOSTIC MESSAGES-YES(Y) OR NO(N)? >[N]

>[

>COMMAND SUCCESSFUL

•Press Enter to proceed, or Escape to cancel the entry. If you make a change, a confirmation mes- sage appears: “Command Successful.”

Change Modem Dial Prefix

•At the Change Modem Dial Prefix prompt, enter the prefix to be dialed. The current setting appears in brackets—[ATE0X4DT] in the following example.

>CHANGE MODEM DIAL PREFIX. >[ATE0X4DT]

>[

>COMMAND SUCCESSFUL

•For international dialing involving countries that do not support B5 (see Table 22), add country codes to the initialization string using the format +GCI=xx, where xx is the country code. (Note: Also requires MT5600SMI modem; model number is on modem label.)

See 7.8.1 - Modem Setup - Initialization String for more information.

•Press Enter to proceed, or Escape to cancel the entry. If you make a change, a confirmation mes- sage appears: “Command Successful.”

Change Modem Hang Up Delay After a Call

•At the Change Modem Hang Up Delay After a Call prompt, enter the number of seconds to delay hanging up after a call. The maximum is 99 seconds. The current setting appears in brackets— [10] in the following example.

>CHANGE MODEM HANG UP DELAY AFTER A CALL(99 SEC MAX). >[10] >[

>COMMAND SUCCESSFUL

•Press Enter to proceed, or Escape to cancel the entry. If you make a change, a confirmation mes- sage appears: “Command Successful.”

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Emerson AC8 user manual Enable Modem Diagnostic Messages, Change Modem Dial Prefix, Change Modem Hang Up Delay After a Call

Contents

Site Monitoring and Services AC8Page Table of Contents View Active Alarms Setup System Setup Zones Appendix a Service Terminal Interface Appendix B Default Settings Quick Reference Guide Figures Page Methods of Viewing and Configuring the AC8 Available AlarmsData Logs Transformer Module LCD for configuration Outside Enclosure OverviewOperation Transformer Module Back of LCD Controller Board Typical Configuration Contact relay Output Humidity LockoutLiebert SiteScan Web Analog inputs Controller Board Overview Controller board componentsStatus LEDs Description For more information, see Loss-of-power LED Indicators LED indicators summaryEIA422 SiteScan Web LEDs EIA422 Typical Sequence Installation Considerations InstallationPacking Contents Unpacking and Preliminary Inspection Surface-Mounting the AC8 Required toolsMounting the Panel 304.8mm 213 4mm Flush-Mounting the AC8 Connect Power to the AC8 Input Power ConnectionsTermination and Mounting TM115 TM230 Connection Type VAC Output Power Connections Troubleshooting Transformer ModuleConnecting the Battery Pack Obtaining a Replacement Battery Pack Wiring Specifications Wiring and ConnectionsWiring specifications Connecting Digital Inputs and Digital Outputs Connecting Liebert Environmental UnitsConnecting Digital Inputs Setting the Digital Output Jumpers Digital output jumper settings Connecting Control Relay Outputs Connecting the Emergency Power Operation Epop InputSetting the Epop Jumper Connecting Analog Inputs Setting the 12VDC/24VDC Analog Power JumperConnecting the Analog Ground Connecting Common Alarm Outputs EIA422 SiteScan Web Connector1 RS232 Connector Phone Line Connector Overview of Menus Guide to AC8 functions Opening Screen Overview Main Menu OverviewLCD Menu Overview View Status Options View Active Alarms Active AlarmsClearing Active Alarms Active Alarms View Alarm Log Alarm LogAlarm log conditions Main Menu Alarm Log View Event Log Event LogEvent Log Event log conditions View Trend Log Select a SensorView a Trend Log View Input Status Input StatusViewing Additional Input Data View Output Status Output StatusViewing Additional Output Data Digital output states View Pager Numbers Select a PagerView a Pager Number View a Pager PIN View Operation Select a ZoneView Operation Zone Selection View Control Status Control StatusControl Status View Control Status Silence Alarm & Backup LOG Files Service Terminal Interface Silence Alarm Service Terminal Interface only Back Up Log Files Service Terminal Interface only Silence Alarm & Backup Log Files Service Terminal Interface Login LoginSystem and Control Options Valid characters for data entry Login Screen System & Control menu Setup System selectedSystem & Control menu Clear Alarms&Logs selected Setup System menu Setup System Overview Setup System Setup Inputs Define Input as Alarmable or Event Change Label Name of InputDefine Input as Normally Open or Normally Closed Set Up Alarmable Inputs in Latched or Unlatched Mode Set Up Delay TimeDelay Time Latched / Unlatched Setup System Setup Common Alarm Change to Reset Y or Not Reset NReset Common Alarm Setup Common Alarm Setup System Setup Sensor Select a Sensor to ConfigureDefault settings analog sensor inputs Setup Sensor Identify the Sensor as Connected Change Sensor Label NameChange Units Label Change 4 mA Value Change 20 mA ValueChange Offset Value Define Sensor as Alarmable or Event Set Up Alarmable Sensors in Latched or Unlatched ModeMessage if sensor has been defined as an event Latched N Change Low Setpoint Change High SetpointChange Low Setpoint Change High Setpoint Sensor Delay Setup System Setup Zones Set Up a ZoneTotal devices Previous zone has no devices Setup System Setup Outputs Define Output as Normally Open or Normally Closed Define Operating or Standby Mode Enable or Disable an Output Device in Alarm StatusConfigure Output for Loss of Power Fail-Safe Setup System Setup Modem & Pagers Modem Setup Initialization StringSupported Modem Settings Default Modem Settings International Dialing Country codesEdit the Init String Country Code Enter AC8 Phone Number Enable Modem Diagnostic Messages Change Modem Hang Up Delay After a CallChange Modem Dial Prefix Pager Setup Pager Number and PIN Select a Pager to ConfigurePager dialing results Select Pager Menu Setup Pager Menu Enter a Pager NumberGuidelines for dialing pagers Enter a Pager PIN Number Enter Pager NUMBER40 Characters MAX Command Successful Enable Communications Check Enter Time To Perform Communications Check Setup System Setup System Info Select Setup SystemSetup System Info Setup Operation Setup I/O Matrix Change Password Change the PasswordReset Password to the Factory Default Aaaa Change Date & Time/Automatic Daylight Saving Time Setup Site ID Connect BatterySetup Site ID Battery alarms Backup and Upload Configuration File Back Up the Configuration File Upload the Configuration File Setup Serv Ph Num Enter Phone Number Service phone number dialing resultsGuidelines for dialing service phone number Setup Serv Ph Num Setup Service Phone Number Service Terminal Interface only Factory Defaults Factory DefaultsFirmware Update Service Terminal Interface only Factory Defaults System and Control Options Initiate Remote Alarm Test Service Terminal Interface only Disconnect Setup Operation Turn Automatic Sequencing On or Off Turn Standby Testing On or Off Change Standby TestingSpecify Failed Standby Response Failed Standby response Specify Hold Delay Time Hold Delay TimeRestart Delay Time Specify Restart Time Specify Staging If sensor for zone is not connected to AC8 Setup System Setup I/O Matrix Set Up Mapping for a Digital InputDefault Mappings Digital Inputs to Control Relays Set Up Mapping for an Analog Sensor Input Default Mappings Analog Inputs to Control RelaysMap Sensor to Control Relay Override Output Clear Alarms & Logs Clear Active AlarmsClear the Alarm Log Clear the Event Log Clear the Trend LogsClear Event Log Clear Trend Log AC8 Specifications Specifications Appendix a Service Terminal Interface Comparison of Functions LCD and Service Terminal Interface Connecting to the Service Terminal Interface Steps to set up a direct or remote connectionConnection Methods Create a Connection Set Up the COM1 Port Direct Connection Only COM1 Port SetupDirect Connection via RS232 Remote Connection via Modem Choose COM1 Choose the computer’s modem Proceed to Step Set Up the Connection’s Properties Properties SetupAscii Setup Settings tab Connect to the Service Terminal Interface Click on the file name for example, AC8.htDial button OK button Silence Alarm and Backup Log Files Setup Menu OverviewView Status Overview Main Menu For sample screens, see View Active Alarms View Active AlarmsView Status Menus Main Menu View Alarm Log View Alarm Log View Event Log View Event Log View Trend Log View Trend Log View Input Status View Output StatusView Input & Sensor Status View Output Status View Pager Numbers View Pager Numbers View Control Status View OperationView Control Status Silence Alarm Section A.5.1 Section A.5.2 Back Up Alarm Log File Backup Log Files Alarm Log FileBackup Log Files Event Log File Back Up Event Log File Backup Log Files Trend Log Files Back Up Trend Log Files Setup Menu Login MenuLogin Setup Menu Setup MenuTips on Using the Service Terminal Interface See Description Setup Inputs Setup Common AlarmSetup Inputs Setup Common Alarm Setup Sensor Setup Sensor Setup Zones Setup OutputSetup Zones Setup Outputs Setup Modem & Pagers Pager SetupSetup Modem & Pagers Pager Setup Modem Setup Setup Modem & Pagers Modem Setup Setup System Info Setup System InfoChange Password Setup Site ID Connect BatterySet Date & Time/Automatic Daylight Saving Time Set Date & Time Backup & Upload Configuration File Backup Backup & Upload Configuration File Upload Setup Service Phone Number Setup Service Phone NumberFactory Defaults Firmware Update Initiate Remote Alarm Test Setup Operation Setup Operation Auto SequencingAuto Sequencing Standby Testing Setup Operation Standby Testing Setup Operation Failed Standby Failed Standby Hold Delay Setup Operation Hold Delay Restart Delay Setup Operation Restart Delay Setup Operation Staging Staging Override Output Override Output Clear Alarms & Logs Clear Alarms & Logs Clear Active AlarmsClear Alarms & Logs Clear the Alarm Log Clear Alarms & Logs Clear the Event Log Clear Alarms & Logs Clear the Trend Logs Setup I/O Matrix Setup I-O Matrix Map Input to Control RelaySetup I-O Matrix Map Sensor to Control Relay Appendix B Default Settings Quick Reference Guide AC8 default settings for inputs and outputsDigital input Mapping to control relay Analog input Mapping to control relay AC8 other default settings Default Settings Modem from Table Feature Other OptionsPage Technical Support/Service Company Behind the ProductsLocations United States