Queuing and Waiting Theory

n = number of servers.

λ = arrival rate of customers (Poisson input).

= service rate for each server (exponential service).

ρ = Intensity factor = λ / (ρ, n for valid results).

P0 = Probability that all servers are idle.

Pb = Probability that all servers are busy.

Lq = Average number of customers in queue.

L = Average number of customers in the system (waiting and being served).

Tq = Average waiting time in queue.

T = Average total time through the sytem.

P(t) = Probability of waiting longer than time t.

P0 =

n 1

 

ρn

ρk

 

-----

+ -----------------------

k!

n!

1 --ρ

k = 0

n

 

 

1

P

 

 

ρnP0

b

= -----------------------

 

n!

ρ

 

 

1 --

 

 

 

n

Lq

ρPb

L = L

 

+ ρ

T = L / λ

T

 

Lq

= -----------

q

q

= -----

 

n – ρ

 

 

 

 

λ

P(t) = Pbe-(n- λ)t

Graduated Payment Mortgage

163

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HP 12C manual Queuing and Waiting Theory, Graduated Payment Mortgage, 163