IBM S544-5343-03 manual Paper Selected from wrong

Symptom

Action

Paper

selected from wrong

sourceWhen

mismatches occur between size and source (for example, a job

specifies a

specific

tray

and

a specific paper size, but the requested

does

not

contain

the requested

paper size), the printer attempts to

satisfy

the

size request first. If no tray contains the requested size, a message

may

indicate

the last

tray

the

printer

checked.

Note

that the job value (set using the printer

driver

or

the

application) will

override

the

panel

setting.

Pages

lost

after

clearing

paperSet

JAMRECOVERYjam to ON in the

Configuration Menu or using the printer

driver. (The driver setting overrides the menu setting.) See

“Configuration (Config)

Menu”

on

page 81.

Note

that

this

will

decrease

performance.

Printing

is

too

slow

Consider

setting

JAMRECOVERY

to

OFF

in

the

Configuration

Menu

or

using

the printer driver. (The driver setting overrides the menu setting.)

See

“Configuration (Config) Menu” on page 81.

If

you

have

installed

extra

memory,

make

sure

the

printer

recognizes

it.

Print

a

configuration

page

(see

“Printing the Printer Configuration Page”

on page 13). Under

“Installed

Options” look for TOTAL MEMORY. If the

printer

does

not

recognize

all of

the

memory you have

installed, remove

and

reseat the memory SIMM. If

reseating the memory SIMM does not

correct the problem, replace it.

Added

paper

and

the

printerYoudoeshave

added

or

changed

paper

and

now

the

printer

will

not

print.

not work

Responses

:

1.Open and close the printer tray and make sure it is positioned correctly.

2.Make sure that paper is loaded correctly with paper under the retaining clips and plastic tabs. See Chapter 3, “Paper Handling” on page 21 for instructions on loading paper.

Printer

prints

wrong

font

You

started

a

print

job

and

the

font

you

see

is not what

you

want.

Responses

:

1. If

you are printing IPDS jobs, see if you have turned on font

substitution

(FONT

SUB

is

set

to

ON

on

the IPDS

Menu). See “IPDS

Menu”

on

page 104.

2. Print

a

list

of

fonts

for

the

type

of

data

you

are

printing. See “Printing

a List of PCL5e Fonts”

on page 17, “Printing a List of PostScript

Fonts”

on

page 17,

or

“Printing

a

List

of IPDS

Resident

Fonts”

on

page

17.

Note:

To

print

PostScript,

the

PostScript

SIMM

must

be

installed.

To print

IPDS,

the IPDS SIMM

must

be

installed.

3. The

problem may also

be

with the

software;

check

to

see

that you

have loaded the correct fonts.

Duplex

setting

is

ignored

The

DUPLEX setting on

the

Paper Menu is the printer default. Your

application or driver settings override this default. Make sure that the

application, driver, or both (if necessary), specify the correct duplex

setting.

Appendix A. Troubleshooting185