Symptom

Action

Poor quality shading patterns Shading patterns in your printed images are of poor quality.

 

Response

:

Make

sure

the

QUALITY

item

in

the

Config

Menu

is

not set to

 

REFINE. See “Configuration (Config) Menu” on

page 81.

Also

make

 

 

sure your printer driver or printer application is not specifying Edge

 

Refinement. Values set in print jobs

(either

by

the

 

print

application or the

 

printer

driver)

override

values

you

set

at

 

the

 

printer.

 

 

 

 

 

 

 

 

 

Any print quality problem

The

quality

of

the

printed output

is not acceptable. Examples of

 

unacceptable output include light printing, streaks, splotches, random

 

deletions, blank pages, and so on. See Appendix D, “Print Quality

 

Problems” on page 213 for samples of print

quality

problems.

 

 

Responses

 

:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Print

a

configuration

page. See

“Printing

the

Printer

 

 

Configuration

 

Page”

on

page 13. Verify

that

it

has

the same print quality problem.

 

If

not,

suspect

a

problem

with

your

job.

 

 

 

 

 

 

 

 

2. If

 

printing

is

light, make

sure

QUALITY

 

is

not

set

to

ECONO. Also,

 

try increasing the DENSITY setting to a higher value. See

 

 

“Configuration

(Config)

Menu”

on

page 81.

 

 

 

 

 

 

 

 

 

 

3.Make sure that the paper being used is fresh and dry and meets specifications. See “Selecting Paper and Other Printable Material” on page 22 for more information.

4. Install

a

new

toner

cartridge. Light

prints may indicate that you need

to

replace

the

toner

 

cartridge. See

“Changing

the

Toner Cartridge”

on page 111 for instructions on removing and replacing the toner

cartridge.

 

 

 

 

 

 

 

 

If

you

cannot

obtain a toner cartridge immediately, try the following:

Ÿ

Remove

the

existing

toner

cartridge from

the

printer.

Ÿ

Grip

it

firmly, and

turn

it upside

down a few times to spread the

 

toner

evenly

along

the distribution

channel.

 

 

ŸReinstall the toner cartridge.

5. If the problem involves spots or

streaks,

print

several

test

pages to

clean

out

contamination.

 

 

 

 

 

 

 

 

 

 

6. If

the

problem is

with

complex

graphics

or

images

and

the

message

MRT

COMPRESSION

displays,

try

changing the PAGEPROT

menu

 

 

 

item to ON. This item

 

can

be individually

set

in

specific data stream

menus (PCL

Menu,

PS Menu, or IPDS Menu.) You

may

need more

 

 

memory

SIMMs

to

invoke

it. See “Memory Requirements” on

page 3

 

for

information

about

memory

requirements.

 

 

 

 

 

 

7. If

you

have

an EDGE-EDGE setting set to

ON,

set

it

to

OFF.

 

EDGE-EDGE

can

be

found on the following menus:

 

 

 

 

 

Ÿ

“PCL

Menu”

on

page

85

 

 

 

 

 

 

 

 

 

 

Ÿ

“Coax

Setup

Menu”

on

page 98

 

 

 

 

 

 

 

Ÿ

“Twinax

Setup

Menu”

 

on

page 100

 

 

 

 

 

 

 

Ÿ“IPDS Menu” on page 104

8.Consider replacing the usage kit. See “Changing the Usage Kit” on page 117.

Appendix A. Troubleshooting187

Page 207
Image 207
IBM S544-5343-03 manual Quality, Mrt