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Changed toner cartridge and Youthe have installed a | new | toner | cartridge and now want to resume printing, | |||||||||
printer | does | not work | but the printer | will | not | resume | printing. | |||||
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| Response | : Turn off the printer. Open the printer and reseat the toner | ||||||||
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| cartridge. The printer will not print when the toner cartridge is not seated | |||||||||
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Printer | never | prints the | job Responses | : |
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| 1. Make sure that the |
| printer is running by printing a configuration page. | |||||||
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| See | “Printing the Printer Configuration Page” on page 13. Check the | ||||||||
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| settings for PORT TIMEOUT and PERSONALTY for possible | |||||||||
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| problems. See the appropriate menu for information about the | |||||||||
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| settings | for | your | attachment: |
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| Ÿ | “Token Ring Menu” on page 89 |
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| Ÿ | “Ethernet | Menu” | on |
| page 91 |
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| Ÿ | “Parallel | Menu” | on | page 84 |
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| Ÿ | “Coax | Setup | Menu” | on page 98 | |||||
Ÿ“Twinax Setup Menu” on page 100
2.Make sure your printer driver is installed and is connected to the correct port.
| 3. For | parallel | printing, | verify | the | connection | by copying a text file (such | ||||||||||||||||||
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| as | config.sys) | to | that | port. If | this | file | prints | successfully, | suspect a | ||||||||||||||
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| driver | problem. |
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| Also, make sure you use properly shielded and grounded cables and | |||||||||||||||||||||||
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| connectors | (IBM | part | number | 63H2804 or | its | equivalent) | that | are | no | ||||||||||||||
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| more | than | six | feet (1.83 meters) in length. |
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| 4. | For | LAN | printing | problems, | a |
| configuration | page |
| and make | sure | |||||||||||||
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| the appropriate network interface card is installed (look under |
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| “Installed Options”). If the card does not appear under installed | |||||||||||||||||||||||
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| options, | reseat | the card (see “The Network Interface Card” on |
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| page 135). If | problems | persist, | you may need a new | card. |
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| Also, referIBMto Network Printers: Ethernet and Token Ring |
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| Configuration | Guide, which | is shipped with the Ethernet and Token |
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| Ring | network | interface | cards. |
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| 5. | For | twinax/coax | printing problems, | TESTpress buttonthe |
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| back |
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| of | the | twinax | or | coax | card | to |
| generate an internal configuration page. | |||||||||||||||
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| This verifies that the card | is |
| connected | and | functional. |
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| Also, referIBMto Network | Printers: | Twinax/Coax | Configuration |
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| Guide, which is shipped with | the | twinax | and | coax | network | interface | |||||||||||||||||
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Output sent to wrong bin | Check the | OUTPUT | setting | in | the | Paper Menu. See “Paper Menu” on |
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| page 77. Note that the job value (set using the printer driver or the | ||||||||||||||||||||||||
| application) | will | override | the | panel | setting. |
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Wrong size paper selected Check the | SOURCE | setting | in | the | Paper Menu. See “Paper Menu” on |
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| page 77. Note that the job value (set using the printer driver or the | ||||||||||||||||||||||||
| application) | will | override | the | panel | setting. Also |
| verify |
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| the | AUXSIZE | and | ||||||||||||
| ENVSIZE | values | set | in | Paper | Menu. |
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