IBM S544-5343-03 manual Warranty Service, Extent of Warranty

If	you	transfer	a Machine to	another user, warranty service is available to that use
the	remainder of		the warranty	period. You should give your proof of purchase and th
Statement		to that	user.

Warranty Service

To obtain

warranty

service

for

the

Machine,

you

should contact

your

re-seller or call

IBM. In

the United States or Canada, call your

point

of

purchase

or IBM customer

technical

support

at 1-800-358-6661

from

8:00

a.m.

to

8:00

p.m,

Eastern

Standard

Time. You

may be

required

to

present

proof

of

purchase.

Depending on the Machine, the service may be 1) mail-in repair at IBM's Depot location (called Depot Mail-in Repair), 2) a “Repair” service at your location (called “On-site”) a “Repair” service at one of IBM's or a re-seller's service locations (called “Carry-i

4)“Exchange” service, either On-site or Carry-in.

When a type of service involves the exchange of a Machine or part, the item IBM or your re-seller replaces becomes its property and the replacement becomes yours. The

replacement	may not be	new, but will be		in	good	working order.
It is your	responsibility to:
1. Obtain authorization		from the owner		(for	example, your lessor) to have IBM or you
re-seller	service a	Machine	that you	do	not	own;

2. Where applicable, before service is provided:

a. Follow the problem determination, problem analysis, and service request procedures that IBM or your re-seller provide,

b. Secure all programs, data, and funds contained in a Machine,

c. Inform IBM or your re-seller of changes in a Machine's location, and

d. For

a Machine with exchange service, remove all features, parts, options,

alterations,

and

attachments

not

under warranty

service. Also,

the Machine

must

be

free

of any

legal

obligations

or restrictions that

prevent its exchange;

and

3.

If the machine is

not

shipped

in an

IBM

box,

be responsible

for loss of, or da

to,

a

Machine

in

transit

when you are responsible for the transportation charges.

4.

Be

responsible

for

any

damage resulting from improper packing of a Machine sent

to

IBM

for

“Depot

Mail-in

Repair”

or

“Exchange.”

Extent of Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Misuse, accident, modification, unsuitable physical or operating environment, improper

maintenance	by	you, or failure caused by a product for which IBM is not responsible
may void	the	warranties.

viii Network Printer 17: User’s Guide