Symptom

Action

 

 

 

Test Menu

items are not availableIf IPDS is the active

data stream

when the printer is taken offline, the

 

following Test Menu items

will not be

available:

ŸCONFIG PAGE

Ÿ

PRINT

PS

FONTS

Ÿ

PRINT

PCL

FONTS

Ÿ

PRINT

PS

DEMO

ŸPRINT SCS CHARS

 

These

items

reappear

after

a

port timeout occurs (the length of the

 

timeout

depends on the host or network attachment you use); they also

 

reappear

if

you power

off

the

printer,

wait ten

seconds,

and

then

power

 

on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problems printing in the 250-sheetResponse:

 

Make

sure

the

paper

is loaded correctly and that the paper

tray

guides

are

aligned

correctly.

(see “Loading Paper into the

250-Sheet

 

 

Main

Paper

Tray

 

(Tray

1)”

on

 

page 25).

 

 

 

 

 

 

 

 

 

 

 

Note:

Closing

the

250-sheet

tray

with too

much

force

can

misalign

the

 

 

paper

guides.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Factory defaults did not getInvokingresetthe

FACTORY

DEFAULT

item

on

the

Test Menumostresets

 

 

 

 

 

 

values

to the factory defaults. Some values do not get

reset. These

 

 

values

include

LANGUAGE,

AUXSIZE,

PCL

 

SAVE,

PS

SAVE,

BI-DI,

IP

 

 

 

 

ADDRESS,

SUBNET

MASK,

GATEWAY

ADDRESS,

 

and

 

MAC

 

 

 

 

 

 

 

 

 

 

 

ADDRESS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Response:

 

To

reset

all

values,

 

do

 

one

of

the

following:

 

 

 

 

 

 

Ÿ

For

A4 paper: power the printer off and

then

power

the

printer

on

 

 

while

simultaneously

pressingCancel thePrint

 

key.

 

 

 

 

 

 

 

 

 

Ÿ

For

Letter paper: power the printer off

and

then

power

the

printer on

 

 

while simultaneously pressiOnlineg

the key.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problems with pre-printed formsResponse:

 

Allow

5

mm

between

printed

information

and pre-printed lines,

 

 

cuts,

or

perforations

on

the

pre-printed

forms.

 

 

 

 

 

 

 

Appendix A. Troubleshooting189

Page 209
Image 209
IBM S544-5343-03 manual Config Print, Print SCS Chars