IBM S544-5343-03 manual Network Printers Ethernet

Symptom	Action
PostScript printing problem	If	your	printer is not printing PostScript jobs correctly, the	printed output
	will	be	unformatted and will include unrecognizable characters	(including

%%identifiers and other font information). Some print jobs such as screen dumps and PCL5e jobs may print correctly.

Response

: Print a configuration page. See “Printing the Printer

Configuration

Page”

on

page 13. If

the

controller

recognizes

the

PostScript

feature,

the

configuration

page

will

list

the

PostScript

menu

(“PS Menu”) options and Installed options will list “PS.” If there

is

no

indication of PostScript, remove and reseat the PostScript SIMM. If

reseating

the

SIMM

does

not

correct the

problem,

replace

the

SIMM.

If

the

PostScript

option

is

listed

on

the

configuration

page

(indicating that

the

SIMM

is

installed

correctly)

but

the

printer

still

does

not

print

the

PostScript

job,

make

sure

you

have

a

PostScript

printer

driver

installed

and that it is connected to the correct

port. If the driver is installed and

connected correctly, make sure you have enough memory (see “Memory

Requirements” on page 3). If you have enough memory, suspect

a

problem

with

the

PostScript

printer

driver

or

a

problem

with

the

print

job.

IPDS printing problem

IPDS

jobs

are

not

printing.

Responses

:

1.

Print

a

configuration

page. See

“Printing

the

Printer

Configuration

Page” on page 13. If the controller recognizes the

IPDS

feature,

the

configuration

page

will

list

the

IPDS menu and Installed options will

list

“IPDS.” If IPDS is not listed, remove and reseat the IPDS SIMM.

If

reseating

the

SIMM

does

not

correct

the

problem,

replace

the

SIMM.

2. If

you use either an Ethernet

or

Token

Ring

connection,

make

sure

you

are configured for TCP/IP. You cannot send IPDS

jobs

to

the

printer using an Ethernet or Token

Ring card that is not configured for

TCP/IP. See IBM

Network

Printers:

Ethernet

and

Token

Ring

Configuration Guidefor more information

about

configuring

Ethernet

and

Token

Ring

cards.

3. If

you use either an Ethernet

or Token Ring connection, make sure

the

PERSONALTY

item

in

the

Token

Ring

Menu

or

the

Ethernet

Menu

is set to AUTO or IPDS. AUTO

allows

the

printer

to

handle

any

data stream; IPDS dedicates the card to IPDS jobs. If

PERSONALTY

is

set

to

either

PCL

or

PS

(PostScript),

you

cannot

print

IPDS jobs using the card.

4. Make

sure

you

have

enough

memory. See

“Memory

Requirements”

on page 3.

Parallel attachment printing

Make

sure

your

printer

driver

is

installed

and

connected

to

the

correct

problems

port.

Also, make sure you use properly shielded and grounded cables and

connectors (IBM part number 63H2804

or

its

equivalent)

that

are

no more

than

six

feet

(1.83

meters)

in

length.

186 Network Printer 17: User’s Guide