Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark X6100 manual Vertical, straight lines are not smooth, Characters are missing or unexpected

Models: X6100

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Vertical, straight lines are not smooth

To improve the print quality of vertical, straight lines in tables, borders, and graphs:

•Test the cartridge alignment. For help, see page 81.

•Clean the nozzles. For help, see page 83.

Characters are missing or unexpected

Make sure the scanner glass is clean.

1Dampen a clean lint-free cloth.

2Gently wipe the scanner glass.

Note: Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass.

Print is too dark or smudged

•Let the ink dry before handling the paper.

•Select the correct paper type and size in Properties, Preferences, or from the All-In-One Center.

•Make sure the paper is straight and unwrinkled.

•Select the appropriate Quality for the paper type. If you are printing on inkjet paper, select Quick Copy from the Quality/Copies tab of Properties, Preferences, or from the All-In-One Center.

•Clean the cartridge nozzles. For help, see page 83.

Printed pages have alternating bands of light and dark print (intermittent printing)

If your document has alternating bands of light and dark print, you might need to select the highest print quality.

1With your document open, click File Print.

2In the Print dialog box, click Properties, Preferences, Options, or Setup (depending on your program or operating system).

3Select Best on the Quality/Copies tab.

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Lexmark X6100 Vertical, straight lines are not smooth, Characters are missing or unexpected, Print is too dark or smudged

Contents

• “Troubleshooting” on page X6100 SeriesUser’s Guide for Windows “Learning about your All-In-One”on pageSafety information Edition: OctoberUNITED STATES GOVERNMENT RIGHTS Mercury statementContents Printing FaxingNetworking Maintaining your All-In-OneTroubleshooting Clean the scanner glassSetup troubleshooting General troubleshootingPage Finding more information Setup sheetSetup sheet ResourceDescription ResourceClick Start Programs Lexmark X6100 Series Readme Setting up your All-In-One Set up the All-In-OneEquipment BenefitsSee this section All-In-OneConnecting to a telephone Connecting directly to a telephone wall jack2 1 3 3Connect a phone cord from the wall jack port on the All-In-Oneto the telephone wall jack Connecting to an answering machine 13 2 4Connecting to a computer modem Learning about your All-In-One Understand the All-In-OnepartsA Lexmark X6100 Series with an ADF A Lexmark X6100 Series without an ADFAutomatic Document Feeder ADF Control panel Displayconnector Power supplyScanner unit Scanner lock Scanner support USB cable portWhen you want to Use theUse the control panel Press ScanEnter text on the control panel Using the Fax Setup Utility Use the All-In-OnesoftwarePage On this tab You canUsing the Lexmark All-In-OneCenter Using Print Properties1With your document open, click File Print The Print Properties screen appearsUsing the Lexmark X6100 Series Photo Editor Using the Lexmark Solution Center Using Optical Character Recognition Loading paper and originals Load plain paper into the paper supportLoad banner paper into the paper support Page Load up to Make sureWidth Load an original document into the ADFLength Note: You can load A4, Letter, or legal size paper into the ADF text side up 2Open the top cover Load an original document on the scanner glass4Close the top cover 1Make sure your All-In-Oneis on Copying2Open the top cover 3Place the item you want to copy face down on the scanner glass in the upper left corner. Make sure the top of the document faces left Copy using the control panel and the ADF Copying appears on the display 3Open the top cover5Close the top cover 7Click See More Copy SettingsThe All-In-OneMain Page appears 4Click See More Copy Settings Copy using the All-In-Onesoftware and ADF9Click Copy Now Copy mode Control panel menus6Click Copy Now REPEAT IMAGE SET DEFAULTS Use FactoryUse Current LANGUAGEScanning 2Open the top cover4Close the top cover 1Make sure your computer and All-In-Oneare on 2Open the top cover4Close the top cover The All-In-OneMain Page appears7Click See More Scan Settings Scan using the control panel and the ADF9Click Scan Now Scan using the All-In-Onesoftware and the ADF 5Click Scan NowScan multiple images E-maila scanned image or document4Click See More Scan Settings 5Click Display Advanced Scan SettingsSave an image on your computer Enlarge or reduce documents5Click Preview Now 9Click Attach NowFrom this sub menu Scan modeYou can CLEAR SETTINGS SET DEFAULTSdefault settings Set your default settings toPrinting Print a documentPrint collated copies 3Click See More Copy SettingsPrint an image as a multi-pageposter Print more than one page on a sheet of paperPrint last page first Print repeating images Print two images on one page3Click See More Copy Settings 4Select the Print Last Page First check boxPrint a banner 3Click PropertiesPage Faxing Receive a faxAutomatically ManuallyRecommended for a dedicated fax line Recommended for a shared fax and telephone lineSend a fax Answering machineUse the control panel and scanner glass Recommended for a shared fax and telephone line5On the control panel, press Fax 4Close the top cover7Press Black or Color 8Do you have another page? Use the control panel and ADF Send a fax from your PC Use the All-In-OneCenterSetting Up Speed Dial Customize a fax jobUsing the computer recommended Using the control panelUsing Speed Dial Sending a multi-pagefax to a groupTo delay sending a broadcast fax To send a broadcast fax immediatelySending a delayed fax using speed dial Distinctive ring patterns •Single ring •Double ring •Triple ring To customize your settings Use the Fax Setup UtilityANSWER FAX WHEN EDIT SPEED DIAL Advanced Fax options Fax confirmation Max send speed Country code Country code Networking Maintaining your All-In-One Replace the print cartridges3Squeeze the tabs on the cartridge lids, and then lift the lids 7Snap the lids closed 8Lift the scanner unit, and then push the scanner support to the right Select To solve print quality problems After installing new cartridgesAlign the print cartridges Improve print quality 2Clean the print nozzles: Using the control panel fLet the nozzles and contacts dry completely Clean the scanner glass Preserve the print cartridgesOrder supplies ItemPart number Black cartridgeSetup troubleshooting TroubleshootingGeneral troubleshooting Both your computer and your All-In-Oneare on Document prints slowly Document does not print1 Click Start Settings Printers Document misfeeds or jams Paper misfeeds or multiple sheets feedPaper jams bLower the scanner unit to close it If a paper jam occurs in the ADF1Turn the All-In-Oneoff Document prints poorly Document is too light or too darkCharacters are missing or unexpected Vertical, straight lines are not smoothPrint is too dark or smudged Display language is not preferable Date and time on the display are incorrectPrint quality is poor at the edges of the page Colors are faded or not printing completelyAll-In-Oneis not communicating with the computer Black and white copy quality is unsatisfactoryPage Scanned image is unsatisfactorily cropped To adjust how the image is cropped2Click See More Scan Settings 3Click Display Advanced Scan SettingsFax settings need adjustment Edges of my document are croppedScanner unit will not close 5Click Save SettingsError messages and flashing lights 3Click How to clear and avoid paper jamsInk Low message Paper Jam messageHardware Error Paper Out messageCartridge Error: 50C Hardware Error:Remove and reinstall the software More troubleshooting optionsPower light blinks twice Fax troubleshooting SymptomProblem SolutionSymptom ProblemSolution CannotTo connect without an unsupported line Using an unsupported lineTo connect with an unsupported line Notices Using the X6100 Series All-In-Onein Switzerland Using the X6100 Series All-In-Onein GermanyNotice to users of the Canadian telephone network Industry Canada Conventions Mercury statementCopyright advisory Index Page Page Page 2003 Lexmark International, Inc 740 West New Circle Road Lexington, Kentucky