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Lexmark X6100 manual Document misfeeds or jams, Paper misfeeds or multiple sheets feed

Models: X6100

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Document misfeeds or jams

•Reduce the print quality resolution (Quick and Normal print more quickly than Better and Best).

Note: Photos or documents containing graphics may take longer to print than regular text.

•Consider purchasing more Random Access Memory (RAM) for your computer.

Document misfeeds or jams

Paper misfeeds or multiple sheets feed

•Use a paper recommended for inkjet printers.

•Do not force the paper into the All-In-One.

•Do not load too much paper into the All-In-One. For help, see page 24.

•Make sure the paper guide rests against the left edge of the paper and does not cause the paper to bow in the paper support.

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Lexmark X6100 manual Document misfeeds or jams, Paper misfeeds or multiple sheets feed

Contents

• “Troubleshooting” on page X6100 SeriesUser’s Guide for Windows “Learning about your All-In-One”on pageSafety information Edition: OctoberUNITED STATES GOVERNMENT RIGHTS Mercury statementContents Printing FaxingNetworking Maintaining your All-In-OneTroubleshooting Clean the scanner glassSetup troubleshooting General troubleshootingPage Finding more information Setup sheetSetup sheet ResourceResource DescriptionClick Start Programs Lexmark X6100 Series Readme Setting up your All-In-One Set up the All-In-OneEquipment BenefitsSee this section All-In-OneConnecting directly to a telephone wall jack Connecting to a telephone2 1 3 3Connect a phone cord from the wall jack port on the All-In-Oneto the telephone wall jack Connecting to an answering machine 13 2 4Connecting to a computer modem Learning about your All-In-One Understand the All-In-OnepartsA Lexmark X6100 Series with an ADF A Lexmark X6100 Series without an ADFAutomatic Document Feeder ADF Control panel Displayconnector Power supplyScanner unit Scanner lock Scanner support USB cable portWhen you want to Use theUse the control panel Press ScanEnter text on the control panel Using the Fax Setup Utility Use the All-In-OnesoftwarePage On this tab You canUsing the Lexmark All-In-OneCenter Using Print Properties1With your document open, click File Print The Print Properties screen appearsUsing the Lexmark X6100 Series Photo Editor Using the Lexmark Solution Center Using Optical Character Recognition Loading paper and originals Load plain paper into the paper supportLoad banner paper into the paper support Page Load up to Make sureLoad an original document into the ADF WidthLength Note: You can load A4, Letter, or legal size paper into the ADF text side up Load an original document on the scanner glass 2Open the top cover4Close the top cover Copying 1Make sure your All-In-Oneis on2Open the top cover 3Place the item you want to copy face down on the scanner glass in the upper left corner. Make sure the top of the document faces left Copy using the control panel and the ADF Copying appears on the display 3Open the top cover7Click See More Copy Settings 5Close the top coverThe All-In-OneMain Page appears Copy using the All-In-Onesoftware and ADF 4Click See More Copy Settings9Click Copy Now Control panel menus Copy mode6Click Copy Now REPEAT IMAGE SET DEFAULTS Use FactoryUse Current LANGUAGEScanning 2Open the top cover4Close the top cover 1Make sure your computer and All-In-Oneare on 2Open the top cover4Close the top cover The All-In-OneMain Page appearsScan using the control panel and the ADF 7Click See More Scan Settings9Click Scan Now Scan using the All-In-Onesoftware and the ADF 5Click Scan NowScan multiple images E-maila scanned image or document4Click See More Scan Settings 5Click Display Advanced Scan SettingsSave an image on your computer Enlarge or reduce documents5Click Preview Now 9Click Attach NowScan mode From this sub menuYou can CLEAR SETTINGS SET DEFAULTSdefault settings Set your default settings toPrinting Print a documentPrint collated copies 3Click See More Copy SettingsPrint more than one page on a sheet of paper Print an image as a multi-pageposterPrint last page first Print repeating images Print two images on one page3Click See More Copy Settings 4Select the Print Last Page First check boxPrint a banner 3Click PropertiesPage Faxing Receive a faxAutomatically ManuallyRecommended for a dedicated fax line Recommended for a shared fax and telephone lineSend a fax Answering machineUse the control panel and scanner glass Recommended for a shared fax and telephone line4Close the top cover 5On the control panel, press Fax7Press Black or Color 8Do you have another page? Use the control panel and ADF Send a fax from your PC Use the All-In-OneCenterSetting Up Speed Dial Customize a fax jobUsing the computer recommended Using the control panelUsing Speed Dial Sending a multi-pagefax to a groupTo delay sending a broadcast fax To send a broadcast fax immediatelySending a delayed fax using speed dial Distinctive ring patterns •Single ring •Double ring •Triple ring To customize your settings Use the Fax Setup UtilityANSWER FAX WHEN EDIT SPEED DIAL Advanced Fax options Fax confirmation Max send speed Country code Country code Networking Maintaining your All-In-One Replace the print cartridges3Squeeze the tabs on the cartridge lids, and then lift the lids 7Snap the lids closed 8Lift the scanner unit, and then push the scanner support to the right Select After installing new cartridges To solve print quality problemsAlign the print cartridges Improve print quality 2Clean the print nozzles: Using the control panel fLet the nozzles and contacts dry completely Clean the scanner glass Preserve the print cartridgesOrder supplies ItemPart number Black cartridgeTroubleshooting Setup troubleshootingGeneral troubleshooting Both your computer and your All-In-Oneare on Document does not print Document prints slowly1 Click Start Settings Printers Document misfeeds or jams Paper misfeeds or multiple sheets feedPaper jams If a paper jam occurs in the ADF bLower the scanner unit to close it1Turn the All-In-Oneoff Document prints poorly Document is too light or too darkVertical, straight lines are not smooth Characters are missing or unexpectedPrint is too dark or smudged Display language is not preferable Date and time on the display are incorrectPrint quality is poor at the edges of the page Colors are faded or not printing completelyAll-In-Oneis not communicating with the computer Black and white copy quality is unsatisfactoryPage Scanned image is unsatisfactorily cropped To adjust how the image is cropped2Click See More Scan Settings 3Click Display Advanced Scan SettingsFax settings need adjustment Edges of my document are croppedScanner unit will not close 5Click Save SettingsError messages and flashing lights 3Click How to clear and avoid paper jamsInk Low message Paper Jam messageHardware Error Paper Out messageCartridge Error: 50C Hardware Error:More troubleshooting options Remove and reinstall the softwarePower light blinks twice Fax troubleshooting SymptomProblem SolutionSymptom ProblemSolution CannotUsing an unsupported line To connect without an unsupported lineTo connect with an unsupported line Notices Using the X6100 Series All-In-Onein Germany Using the X6100 Series All-In-Onein SwitzerlandNotice to users of the Canadian telephone network Industry Canada Mercury statement ConventionsCopyright advisory Index Page Page Page 2003 Lexmark International, Inc 740 West New Circle Road Lexington, Kentucky