Symptom: | Problem: | Solution: | |
Cannot | Is the paper loaded correctly? | See “Load plain paper into the | |
receive fax |
| paper support” on page 24 or | |
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| “Load an original document into | |
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| the ADF” on page 28. | |
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| |
| Are the sticker and tape | Remove the sticker, transparent | |
| removed from the print | tape, and foam from the bottom | |
| cartridges? | of the print cartridges. For an | |
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| illustration, see page 77. | |
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| |
| Is a print cartridge low or out of | Replace the print cartridge with | |
| ink? | a new cartridge. | |
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| |
| Is Distinctive Ring set correctly? | See “Distinctive ring patterns” on | |
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| page 65. | |
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| |
| Is there a paper jam? | See “Paper jams” on page 91. | |
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| |
| Is Call Waiting set correctly? | Since Call Waiting can disrupt | |
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| fax transmissions, disable this | |
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| feature before sending or | |
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| receiving a fax. Call your | |
|
| telephone company to obtain the | |
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| keypad sequence for temporarily | |
|
| disabling Call Waiting. | |
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| |
Received | Is the original fax loaded upside | Make sure the original fax is | |
fax is blank | down? | loaded correctly. | |
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| |
| Is the receiving fax machine out | Replace the print cartridge with | |
| of ink? | a new cartridge. | |
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| |
| Are both the black and color | Install both print cartridges. The | |
| cartridges installed? | AIO only works if you have both | |
|
| cartridges installed. For help | |
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| installing the cartridges, see | |
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| page 76. | |
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| |
| Are the date and time set | See “EDIT TIME/DATE” on | |
| correctly? | page 69. | |
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| |
Received | Does the original document | Make sure the quality of the | |
fax has | have poor quality? | original document is satisfactory. | |
poor print |
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| |
Is the ink low on the receiving | Replace the print cartridge with | ||
quality | |||
fax machine? | a new cartridge. | ||
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