Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark X6100 Troubleshooting, Align the print cartridges, Improve print quality, Order supplies

Models: X6100

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Align the print cartridges	81
Improve print quality	82
Preserve the print cartridges	85
Clean the scanner glass	85
Order supplies	86
Troubleshooting	87
Setup troubleshooting	87
General troubleshooting	87
More troubleshooting options	103
Fax troubleshooting	104

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Lexmark X6100 manual Troubleshooting, Align the print cartridges, Improve print quality, Preserve the print cartridges

Contents

X6100 Series • “Troubleshooting” on pageUser’s Guide for Windows “Learning about your All-In-One”on pageEdition: October Safety informationUNITED STATES GOVERNMENT RIGHTS Mercury statementContents Faxing PrintingNetworking Maintaining your All-In-OneClean the scanner glass TroubleshootingSetup troubleshooting General troubleshootingPage Setup sheet Finding more informationSetup sheet ResourceClick Start Programs Lexmark X6100 Series Readme ResourceDescription Set up the All-In-One Setting up your All-In-OneBenefits EquipmentSee this section All-In-One2 1 3 Connecting directly to a telephone wall jackConnecting to a telephone 3Connect a phone cord from the wall jack port on the All-In-Oneto the telephone wall jack 13 2 4 Connecting to an answering machineConnecting to a computer modem Understand the All-In-Oneparts Learning about your All-In-OneA Lexmark X6100 Series without an ADF A Lexmark X6100 Series with an ADFAutomatic Document Feeder ADF Control panel DisplayPower supply connectorScanner unit Scanner lock Scanner support USB cable portUse the When you want toUse the control panel Scan PressEnter text on the control panel Use the All-In-Onesoftware Using the Fax Setup UtilityPage You can On this tabUsing Print Properties Using the Lexmark All-In-OneCenterThe Print Properties screen appears 1With your document open, click File PrintUsing the Lexmark X6100 Series Photo Editor Using the Lexmark Solution Center Using Optical Character Recognition Load plain paper into the paper support Loading paper and originalsLoad banner paper into the paper support Page Make sure Load up toLength Load an original document into the ADFWidth Note: You can load A4, Letter, or legal size paper into the ADF text side up 4Close the top cover Load an original document on the scanner glass2Open the top cover 2Open the top cover Copying1Make sure your All-In-Oneis on 3Place the item you want to copy face down on the scanner glass in the upper left corner. Make sure the top of the document faces left Copy using the control panel and the ADF 3Open the top cover Copying appears on the displayThe All-In-OneMain Page appears 7Click See More Copy Settings5Close the top cover 9Click Copy Now Copy using the All-In-Onesoftware and ADF4Click See More Copy Settings 6Click Copy Now Control panel menusCopy mode REPEAT IMAGE Use Factory SET DEFAULTSUse Current LANGUAGE2Open the top cover Scanning4Close the top cover 2Open the top cover 1Make sure your computer and All-In-Oneare onThe All-In-OneMain Page appears 4Close the top cover9Click Scan Now Scan using the control panel and the ADF7Click See More Scan Settings 5Click Scan Now Scan using the All-In-Onesoftware and the ADFE-maila scanned image or document Scan multiple images4Click See More Scan Settings 5Click Display Advanced Scan SettingsEnlarge or reduce documents Save an image on your computer5Click Preview Now 9Click Attach NowYou can Scan modeFrom this sub menu SET DEFAULTS CLEAR SETTINGSdefault settings Set your default settings toPrint a document PrintingPrint collated copies 3Click See More Copy SettingsPrint last page first Print more than one page on a sheet of paperPrint an image as a multi-pageposter Print two images on one page Print repeating images3Click See More Copy Settings 4Select the Print Last Page First check box3Click Properties Print a bannerPage Receive a fax FaxingManually AutomaticallyRecommended for a dedicated fax line Recommended for a shared fax and telephone lineAnswering machine Send a faxUse the control panel and scanner glass Recommended for a shared fax and telephone line7Press Black or Color 4Close the top cover5On the control panel, press Fax 8Do you have another page? Use the control panel and ADF Use the All-In-OneCenter Send a fax from your PCCustomize a fax job Setting Up Speed DialUsing the computer recommended Using the control panelSending a multi-pagefax to a group Using Speed DialTo delay sending a broadcast fax To send a broadcast fax immediatelySending a delayed fax using speed dial Distinctive ring patterns •Single ring •Double ring •Triple ring Use the Fax Setup Utility To customize your settingsANSWER FAX WHEN EDIT SPEED DIAL Advanced Fax options Fax confirmation Max send speed Country code Country code Networking Replace the print cartridges Maintaining your All-In-One3Squeeze the tabs on the cartridge lids, and then lift the lids 7Snap the lids closed 8Lift the scanner unit, and then push the scanner support to the right Select Align the print cartridges After installing new cartridgesTo solve print quality problems Improve print quality 2Clean the print nozzles: Using the control panel fLet the nozzles and contacts dry completely Preserve the print cartridges Clean the scanner glassItem Order suppliesPart number Black cartridgeGeneral troubleshooting TroubleshootingSetup troubleshooting Both your computer and your All-In-Oneare on 1 Click Start Settings Printers Document does not printDocument prints slowly Paper misfeeds or multiple sheets feed Document misfeeds or jamsPaper jams 1Turn the All-In-Oneoff If a paper jam occurs in the ADFbLower the scanner unit to close it Document is too light or too dark Document prints poorlyPrint is too dark or smudged Vertical, straight lines are not smoothCharacters are missing or unexpected Date and time on the display are incorrect Display language is not preferablePrint quality is poor at the edges of the page Colors are faded or not printing completelyBlack and white copy quality is unsatisfactory All-In-Oneis not communicating with the computerPage To adjust how the image is cropped Scanned image is unsatisfactorily cropped2Click See More Scan Settings 3Click Display Advanced Scan SettingsEdges of my document are cropped Fax settings need adjustmentScanner unit will not close 5Click Save Settings3Click How to clear and avoid paper jams Error messages and flashing lightsInk Low message Paper Jam messagePaper Out message Hardware ErrorHardware Error: Cartridge Error: 50CPower light blinks twice More troubleshooting optionsRemove and reinstall the software Symptom Fax troubleshootingProblem SolutionProblem SymptomSolution CannotTo connect with an unsupported line Using an unsupported lineTo connect without an unsupported line Notices Notice to users of the Canadian telephone network Using the X6100 Series All-In-Onein GermanyUsing the X6100 Series All-In-Onein Switzerland Industry Canada Copyright advisory Mercury statementConventions Index Page Page Page 740 West New Circle Road Lexington, Kentucky 2003 Lexmark International, Inc