Troubleshooting, Setup troubleshooting | Lexmark X6100 specs

Troubleshooting

Setup troubleshooting

If you experience problems while setting up your All-In-One, make sure:

•You unlock the scanner bed by pushing the scanner lock down. For help locating the scanner lock, see the picture of the All-In-One on page 11.

•You only have one Lexmark X6100 Series attached to your computer.

•Your operating system is compatible with your All-In-One. The Lexmark X6100 Series supports these operating systems:

Windows 98	Windows 2000
Windows Me	Windows XP

General troubleshooting

When your All-In-One has a problem, before contacting Lexmark Customer Support, check the following items.

If your All-In-One is not attached to a computer, make sure:

•The power supply is firmly plugged into your All-In-One and an electrical outlet.

•You installed the print cartridges correctly. The black cartridge is inserted in the left carrier and the color cartridge in the right carrier. For help, see page 76.

•You removed the sticker and tape from the bottom of both print cartridges. For help, see page 76.

•The paper is loaded correctly. For help, see page 24.

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Lexmark X6100 manual Troubleshooting, Setup troubleshooting, General troubleshooting

Contents

X6100 Series United States Government Rights Contents Faxing Iii TroubleshootingPage Your All-In-One comes with many helpful resources Finding more information Http//support.lexmark.com Set up the All-In-One Setting up your All-In-One Telephone Wall jack port Answering machine Port Connecting to a telephone Connecting directly to a telephone wall jackPage Connecting to an answering machine Connecting to a computer modem Understand the All-In-One parts Learning about your All-In-One Lexmark X6100 Series with an ADF Scanner unit Scanner lock Scanner support USB cable port Use When you want to Press Use the control panel Scan Enter text on the control panel Or symbol Use the All-In-One software Using the Fax Setup UtilityPage Following table contains the Fax Setup Utility tabs Using Print Properties Using the Lexmark All-In-One CenterPage Using the Lexmark X6100 Series Photo Editor From this area or tab You can Using the Lexmark Solution Center Using Optical Character Recognition Load plain paper into the paper support Loading paper and originalsPage Page Load up to Make sure Length Load an original document into the ADFPage Load an original document on the scanner glass Copying Copy using the control panel and the scanner glassPage Copy using the control panel and the ADF Copy using the All-In-One software and scanner glass Click See More Copy Settings Copy using the All-In-One software and ADF Control panel menus Copy mode Repeat Image SET Defaults Scanning Scan using the control panel and the scanner glassPage Scan using the All-In-One software and the scanner glass Page Scan using the control panel and the ADF Scan using the All-In-One software and the ADF Mail a scanned image or document Scan multiple images Enlarge or reduce documents Save an image on your computer Scan mode After two minutes Printing Print a documentPrint collated copies Print more than one page on a sheet of paper Print an image as a multi-page posterPrint last page first Print two images on one Print repeating images Click Properties Print a bannerPage Receive a fax Faxing Manually Automatically Send a fax Answering machineUse the control panel and scanner glass Press Black or Color Page Use the control panel and ADF Use the All-In-One Center Send a fax from your PC Using the computer recommended Setting Up Speed DialUsing the control panel Customize a fax job To delay sending a broadcast fax Using Speed DialSending a multi-page fax to a group To send a broadcast fax immediately Sending a delayed fax using speed dial Distinctive ring patterns Manually dialing a fax while listening to a telephone linePage Use the Fax Setup Utility To customize your settings Ringer Tone Edit Speed Dial Advanced Fax options Activity report Max send speed From this Advanced Fax Option You can select UAE Networking Replace the print cartridges Maintaining your All-In-OnePage Page Page Select After installing new cartridges To solve print quality problemsAlign the print cartridges Improve print quality Page Nozzles Preserve the print cartridges Clean the scanner glass Order supplies Troubleshooting Setup troubleshootingGeneral troubleshooting Problem Go to Document prints slowly Document does not print Paper misfeeds or multiple sheets feed Document misfeeds or jams Paper jams If a paper jam occurs in the ADF Document is too light or too dark Document prints poorly Vertical, straight lines are not smooth Characters are missing or unexpectedPrint is too dark or smudged Date and time on the display are incorrect Display language is not preferablePrint quality is poor at the edges Colors are faded or not printing completely Black and white copy quality is unsatisfactory All-In-One is not communicating with the computerPage To adjust how the image is cropped Scanned image is unsatisfactorily croppedTo turn auto-cropping off Edges of my document are cropped Fax settings need adjustmentScanner unit will not close All-In-One is scanning and copying without a pre-scan 100 Error messages and flashing lightsInk Low message Paper Jam message Hardware Error 101Paper Out message 102 Cartridge Error 50C Remove and reinstall the software More troubleshooting optionsPower light blinks twice 103 104 Fax troubleshooting 105 106 Using an unsupported lineTo connect without an unsupported line To connect with an unsupported line 107 108 Using the X6100 Series All-In-One in Germany Compliance statement 109 Copyright advisory 110 111 Index 112 113 114