If your All-In-One is attached to a computer, make sure:

Both your computer and your All-In-One are on.

The All-In-One is connected directly to your computer.

The All-In-One is set as your default printer.

The USB cable is securely attached to your computer and to your All-In-One. To purchase a USB cable, part number 12A2405, visit the Lexmark Web site at www.lexmark.com.

Anytime your All-In-One has a problem, make sure:

You unlock the scanner:

1 Press Power to turn the All-In-One off.

2 Unlock the scanner.

3 Press Power to turn the All-In-One back on.

Note: If you have not unlocked the scanner, you will hear a loud banging noise when you turn the All-In-One on.

You install both of the print cartridges. The Lexmark X6100 Series only works if you have both cartridges installed. For help installing the cartridges, see page 76.

You remove the stickers, transparent tape, and foam from the bottom of the print cartridges. For an illustration, see page 77.

Problem:

Go to:

Document does not print

page 89

 

 

Document prints slowly

page 89

 

 

Document misfeeds or jams

page 90

 

 

Document prints poorly

page 93

 

 

Document is too light or too dark

page 93

 

 

Display language is not preferable

page 95

 

 

Date and time on the display are incorrect

page 95

 

 

All-In-One is not communicating with the computer

page 96

 

 

Black and white copy quality is unsatisfactory

page 96

 

 

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Image 94
Lexmark X6100 manual Problem Go to