Performing Diagnostics

6-26

Chapter 7

 

Troubleshooting

 

Basic Functions

7-1

Power LED Not On

7-1

LEDs Never Turn Off

7-2

LAN or Internet Port LEDs Not On

7-2

Troubleshooting the Web Configuration Interface

7-2

Troubleshooting the ISP Connection

7-4

Troubleshooting a TCP/IP Network Using a Ping Utility

7-5

Testing the LAN Path to Your Firewall

7-5

Testing the Path from Your PC to a Remote Device

7-6

Restoring the Default Configuration and Password

7-7

Problems with Date and Time

7-7

Appendix A

 

Default Settings and Technical Specifications

 

Appendix B

 

System Logs and Error Messages

 

System Log Messages

B-1

System Startup

B-1

Reboot

B-2

NTP

B-2

Login/Logout

B-3

Firewall Restart

B-3

IPSec Restart

B-4

WAN Status

B-4

Load Balancing

B-4

Auto Rollover

B-5

PPP Logs

B-6

Web Filtering and Content Filtering Logs

B-8

Traffic Metering Logs

B-10

Unicast Logs

B-10

ICMP Redirect Logs

B-10

FTP Logging

B-11

Invalid Packet Logging

B-11

 

 

Contents

xi

v1.0, March 2008

Page 11
Image 11
NETGEAR FVS338 manual Chapter Troubleshooting