FVS338 ProSafe VPN Firewall 50 Reference Manual

PPTP Idle-Timeout Logs.

Table B-10. System Logs: WAN Status, PPE, PPTP Idle-Timeout

Message

Nov 29 11:19:02 [FVS338] [pppd] Starting connection

 

Nov 29 11:19:05 [FVS338] [pppd] CHAP authentication succeeded

 

Nov 29 11:19:05 [FVS338] [pppd] local IP address 192.168.200.214

 

Nov 29 11:19:05 [FVS338] [pppd] remote IP address 192.168.200.1

 

Nov 29 11:19:05 [FVS338] [pppd] primary DNS address 202.153.32.2

 

Nov 29 11:19:05 [FVS338] [pppd] secondary DNS address 202.153.32.2

 

Nov 29 11:20:45 [FVS338] [pppd] No response to 10 echo-requests

 

Nov 29 11:20:45 [FVS338] [pppd] Serial link appears to be disconnected.

 

Nov 29 11:20:45 [FVS338] [pppd] Connect time 1.7 minutes.

 

Nov 29 11:20:45 [FVS338] [pppd] Sent 520 bytes, received 80 bytes.

 

Nov 29 11:20:51 [FVS338] [pppd] Connection terminated.

 

 

Explanation

Message 1: Starting PPP connection process

 

Message 2: Message from server for authentication success

 

Message 3: Local IP address assigned by the server.

 

Message 4: Server side IP address.

 

Message 5: primary DNS configured in WAN status page.

 

Message 6: secondary DNS configured in WAN status page.

 

Message 7: Sensing idle link

 

Message 8: Idle link sensed

 

Message 9: Data sent and received at the LAN side during the link was up.

 

Message 10: PPP connection terminated after idle timeout

 

 

Recommended Action

To reconnect during idle mode, initiate traffic from the LAN side.

 

 

PPP Authentication Logs.

Table B-11. System Logs: WAN Status, PPE, PPP Authentication

Message

Nov 29 11:29:26 [FVS338] [pppd] Starting link

 

Nov 29

11:29:29 [FVS338] [pppd] Remote message: Login incorrect

 

Nov 29

11:29:29 [FVS338] [pppd] PAP authentication failed

 

Nov 29

11:29:29 [FVS338] [pppd] Connection terminated.WAN2(DOWN)_

Explanation

Starting link: Starting PPPoE connection process

 

Remote message: Login incorrect: Message from PPPoE server for incorrect

 

login

 

 

PAP authentication failed: PPP authentication failed due to incorrect login

 

Connection terminated: PPP connection terminated

Recommended Action

If authentication fails, then check the login/password and enter the correct one.

 

 

 

Web Filtering and Content Filtering Logs

To enable web keyword filtering logs, set value of keywordLog to 1 from CLI.

Command to set this value from CLI: monitor/firewallLogs/logger/loggerConfig keywordLog 1

B-8

System Logs and Error Messages

v1.0, March 2008

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NETGEAR FVS338 manual Web Filtering and Content Filtering Logs, Table B-10. System Logs WAN Status, PPE, Pptp Idle-Timeout