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NETGEAR manual FVS338 ProSafe VPN Firewall 50 Reference Manual

Models: FVS338

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Troubleshooting Factory Default Login Login Administrator Information Chapter LAN Configuration Problems with Date and Time Performing Diagnostics Setting Up Address Reservation PPPoE Idle-Timeout Logs Backup and Restore Settings

Page 168

FVS338 ProSafe VPN Firewall 50 Reference Manual

7-8	Troubleshooting

v1.0, March 2008

Page 167 Page 169

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NETGEAR manual FVS338 ProSafe VPN Firewall 50 Reference Manual

Page 167 Page 169

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Contents

FVS338 ProSafe VPN Firewall 50 Reference Manual Trademarks Statement of ConditionsEU Regulatory Compliance Statement Bestätigung des Herstellers/Importeurs Voluntary Control Council for Interference Vcci Statement Additional Copyrights V1.0, March MD5 Product and Publication Details Contents Chapter LAN Configuration Chapter Virtual Private Networking Chapter Router and Network Management Chapter Troubleshooting Appendix C Related Documents Index About This Manual Conventions, Formats and Scope How to Use This Manual How to Print this Manual Revision History Part Number Version Description Xvi About This Manual Key Features Chapter Introduction Powerful, True Firewall with Content Filtering Full Routing on Both the Broadband and Serial WAN PortsSecurity Autosensing Ethernet Connections with Auto Uplink Extensive Protocol Support Package Contents Router Hardware Components Router Front Panel Router Rear Panel Object Descriptions Factory Default Login Rack Mounting Hardware Enter http//192.168.1.1 as the URL Connecting the VPN Firewall to Your Network Logging in to the VPN Firewall Configuring your Internet Connection Internet connection methods Connection Method Data Required Internet connection methods FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Setting the Router’s MAC Address Advanced Options FVS338 ProSafe VPN Firewall 50 Reference Manual Manually Configuring Your Internet Connection To manually configure your WAN1 ISP settings FVS338 ProSafe VPN Firewall 50 Reference Manual Programming the Traffic Meter if Desired FVS338 ProSafe VPN Firewall 50 Reference Manual Traffic Meter Settings Parameter Description Configuring the WAN Mode Configuring Dynamic DNS If Needed FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Configuring Your LAN Local Area Network Using the VPN Firewall as a Dhcp Server FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Configuring Multi-Home LAN IPs FVS338 ProSafe VPN Firewall 50 Reference Manual Managing Groups and Hosts Creating the Network Database FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual IP Address Type Configuring Static Routes Setting Up Address Reservation Static Route Example 255.255.255.255 RIP Configuration FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Using Rules to Block or Allow Specific Kinds of Traffic About Firewall Security Services-Based Rules Outbound Rules Service Blocking Services menu see Adding Customized Services on Outbound Rules Fields Service QoS Priorities on Inbound Rules Port Forwarding Inbound Rules Fields Priorities on Order of Precedence for Firewall Rules Setting LAN WAN Rules LAN WAN Outbound Services Rules LAN WAN Inbound Services Rules Attack Checks WAN Security Checks Pptp Session Limit Inbound Rules Examples Hosting a Local Public Web Server Allowing Videoconference from Restricted Addresses Setting Up One-to-One NAT Mapping FVS338 ProSafe VPN Firewall 50 Reference Manual Specifying an Exposed Host Adding Customized Services Outbound Rules Example Blocking Instant Messenger FVS338 ProSafe VPN Firewall 50 Reference Manual Specifying Quality of Service QoS Priorities On the LAN WAN Outbound Services screen see Figure Setting a Schedule to Block or Allow Traffic Setting Block Sites Content Filtering FVS338 ProSafe VPN Firewall 50 Reference Manual Enabling Source MAC Filtering FVS338 ProSafe VPN Firewall 50 Reference Manual IP/MAC Binding FVS338 ProSafe VPN Firewall 50 Reference Manual Setting Up Port Triggering Outgoing Trigger Port Range fields Bandwidth Limiting FVS338 ProSafe VPN Firewall 50 Reference Manual Mail Notifications of Event Logs and Alerts FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Administrator Information Log Entry Descriptions FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Dual WAN Port Systems IP Addressing Requirements for VPN in Dual WAN Port Systems Setting up a VPN Connection using the VPN Wizard Creating a VPN Tunnel to a Gateway Creating a VPN Tunnel Connection to a VPN Client IKE Policies IKE Policy OperationIKE Policy Table VPN Policies VPN Policy Operation VPN Policy Table VPN Tunnel Connection Status Configuring the FVS338 Creating a VPN Gateway Connection Between FVS338 and FVX538 FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Configuring the FVX538 Testing the Connection Creating a VPN Client Connection VPN Client to FVS338 Configuring the FVS338 Configuring the VPN Client FVS338 ProSafe VPN Firewall 50 Reference Manual 10.1.32.41 Fvsremote.com 10.0.0.12 Left frame, click Security Policy shown in Figure Testing the Connection Extended Authentication Xauth Configuration Configuring Xauth for VPN Clients User Database Configuration Radius Client Configuration Enter the Primary Radius Server IP address Manually Assigning IP Addresses to Remote Users ModeConfig ModeConfig Operation Setting Up ModeConfig FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual FVS338 ProSafe VPN Firewall 50 Reference Manual Configuring the ProSafe VPN Client for ModeConfig Remoteid.com FVS338 ProSafe VPN Firewall 50 Reference Manual Certificates Trusted Certificates CA Certificates Self Certificates Generate Self Certificate Request, enter the required data FVS338 ProSafe VPN Firewall 50 Reference Manual Save to file Managing your Certificate Revocation List CRL FVS338 ProSafe VPN Firewall 50 Reference Manual VPN Firewall Features That Reduce Traffic Performance Management Service Blocking Block Sites VPN Firewall Features That Increase Traffic Source MAC FilteringPort Forwarding FVS338 ProSafe VPN Firewall 50 Reference Manual Port Triggering VPN Tunnels Administration Using QoS to Shift the Traffic MixChanging Passwords and Settings Tools for Traffic Management FVS338 ProSafe VPN Firewall 50 Reference Manual Enabling Remote Management Access Https//194.177.0.1238080 Check the Allow Telnet Management radio box Using a Snmp Manager FVS338 ProSafe VPN Firewall 50 Reference Manual Settings Backup and Firmware Upgrade Backup and Restore Settings Router Upgrade Setting the Time Zone Monitoring the Router Enabling the Traffic Meter Setting Login Failures and Attacks Notification FVS338 ProSafe VPN Firewall 50 Reference Manual Viewing Port Triggering Status Port Triggering Status data Viewing Router Configuration and System Status Router Configuration Status Fields Monitoring WAN Ports Status Monitoring VPN Tunnel Connection Status IPSec Connection Status Fields VPN Logs Dhcp Log Performing Diagnostics Diagnostics Fields Reboot the Router Power LED Not On Basic Functions Troubleshooting the Web Configuration Interface LEDs Never Turn OffLAN or Internet Port LEDs Not On FVS338 ProSafe VPN Firewall 50 Reference Manual Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your Firewall Testing the Path from Your PC to a Remote Device Ping -n 10 IP address Restoring the Default Configuration and Password Problems with Date and Time FVS338 ProSafe VPN Firewall 50 Reference Manual Appendix a Default Settings and Technical Specifications Table A-1. FVS338 Default Settings Table A-2. VPN firewall Default Technical Specifications Feature Default Behavior Electromagnetic Emissions FVS338 ProSafe VPN Firewall 50 Reference Manual System Log Messages System StartupTable B-1. Log Parameter Terms Reboot Table B-3. System Logs RebootTable B-2. System Logs System Startup Login/Logout Table B-5. System Logs Login/LogoutFirewall Restart Table B-4. System Logs NTP IPSec Restart WAN StatusLoad Balancing Table B-6. System Logs Firewall Restart Auto Rollover Table B-8. System Logs WAN Status, Load Balancing PPP Logs System Logs WAN Status, Auto Rollover PPPoE Idle-Timeout Logs Table B-9. System Logs WAN Status, PPE, PPPoE Idle-Timeout Web Filtering and Content Filtering Logs Table B-10. System Logs WAN Status, PPE, Pptp Idle-TimeoutTable B-11. System Logs WAN Status, PPE, PPP Authentication Table B-12. System Logs Web Filtering and Content Filtering Traffic Metering Logs Unicast LogsIcmp Redirect Logs FTP Logging Invalid Packet LoggingTable B-17. System Logs FTP Table B-18. System Logs Invalid Packets Invalidbadchecksumdrop SRC=192.168.20.10 Invalidbadhwchecksumdrop SRC=192.168.20.10 Routing Logs Invalidreopencloseconndrop SRC=192.168.20.10 LAN to WAN Logs LAN to DMZ LogsDMZ to WAN Logs WAN to LAN Logs DMZ to LAN Logs WAN to DMZ LogsTable B-23. Routing Logs DMZ to WAN Table B-24. Routing Logs WAN to DMZ Appendix C Related Documents FVS338 ProSafe VPN Firewall 50 Reference Manual Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8

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