Configuring Remote Access for AN and Passport ARN Routers

How to Get Help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following Nortel Networks Technical Solutions Centers:

Technical Solutions Center

Telephone

 

 

 

 

EMEA

(33)

(4)

92-966-968

 

 

 

North America

(800)

2LANWAN or (800) 252-6926

 

 

 

 

Asia Pacific

(61)

(2)

9927-8800

 

 

 

China

(800)

810-5000

 

 

 

 

 

An Express Routing Code (ERC) is available for many Nortel Networks products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate an ERC for your product or service, go to the www12.nortelnetworks.com/ URL and click ERC at the bottom of the page.

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Nortel Networks 14.2 manual How to Get Help, Technical Solutions Center Telephone