Chapter 4 Troubleshooting Procedures

Boot Failures

The procedures for troubleshooting a power-up failure established that:

The hardware is functional.

The Ethernet interface is functional.

The Remote Annex 6300 can communicate with the Ethernet.

If the Remote Annex 6300 still is not booted, you must pinpoint the problem. The boot error report can help in this process.

The Remote Annex generates a boot error report only if it opens the boot file and an error occurs during the boot process.

Generally, two problems cause boot failures:

The Remote Annex 6300 is not configured properly.

The load server host is not responding.

The Remote Annex 6300 requests a boot image from a pre-defined load host or by broadcasting a boot request. When a host responds, the Remote Annex 6300 loads its operational image.

The Remote Annex 6300 requires setting certain configuration parameters. Enter these parameters using the ROM Monitor commands for the initial boot sequence (see Chapter 3 for more information on these commands).

If the problem is a non-responsive host, the boot error report displays that information under the Rsp T/O’s field. This field indicates that the Remote Annex 6300 timed out while waiting for a response to its boot request; if this field is empty, check the Remote Annex 6300’s configuration parameters.

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Nortel Networks 6300 manual Boot Failures, Generally, two problems cause boot failures