Nortel Networks 6300 manual Technical Support and Online Services

Technical Support and Online Services

Customers can also purchase direct support from Bay Networks through a variety of service programs. As part of our PhonePlus™ program, Bay Networks Service sets the industry standard, with 24- hour, 7-days-a-week telephone support available worldwide at no extra cost. Our complete range of contract and noncontract services also includes equipment staging and integration, installation support, on-site services, and replacement parts delivery -- within approximately 4 hours.

To purchase any of the Bay Networks support programs, or if you have questions on program features, use the following numbers:

Region	Telephone Number		Fax Number
United States	1-800-2LANWAN; enter Express		(508)	670-8766
and Canada	Routing Code (ERC) 290 when
	prompted
	(508)	436-8880 (direct)
Europe	(33) 92-968-300		(33) 92-968-301
Asia/Pacific	(612)	9927-8800	(612)	9927-8811
Region
Latin America	(407)	997-1713	(407)	997-1714

In addition, you can receive information on support programs from your local Bay Networks field sales office, or purchase Bay Networks support directly from your authorized partner.

xx Remote Annex 6300 Hardware Installation Guide