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1On the Tools menu, click Options.
The Options dialog box appears with the Options tab open.
2In the My extension box, type the assistant attendant’s extension.
3Click the OK button.
To add or remove an assistant attendant’s assigned extensions:
1On the Tools menu, click Options.
The Options dialog box appears with the Options tab open.
2Click the Assigned tab.
To add an extension, click the extension you want in the All extensions box and click >> to copy it to the Assigned extensions list.
To remove an extension from the Assigned extensions list, click the extension number in the Assigned extensions list and click <<.
To view an assistant attendant’s assigned extensions:
1On the Tools menu, click Options.
The Options dialog box appears with the Options tab open.
2Click the Assigned tab.
3After you view the extensions, click the OK button.
Setting up other attendant features
Call notification
There are two ways Attendant Console can notify an attendant of incoming calls:
•If an attendant keeps the Attendant Console window minimized and works on other tasks, they are notified of incoming calls with a Call Notification dialog box. The attendant can answer the call by clicking the Take button or they can ignore the call and let another attendant answer it.
•If the Attendant Console window is not minimized, the attendant is notified of an incoming call by a Ringing Loop button.
To activate call notification:
1On the Tools menu click Options. The Options dialog box appears.
2In the Pop “Call Notification” dialog box when list, select either check box:
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