Nortel Networks P0936571 02 manual Sorting information in the Directory list tabs

41

telephone status icon

This is the second column from the left in the Directory list views and does not have a column heading. The telephone icons show the current status of the telephones connected to the Business Communications Manager base unit. They also show additional information such as whether the extension is ready to receive calls or is on Do Not Disturb (DND). The telephone icons are:

Available for	Do Not Disturb Call Forwarded
calls

On-hook

Off-hook

Note: A Hunt Group is a group of telephones that can be called by a single number. Hunt Groups are configured in your Business Communications Manager base unit. The telephone status icon for a Hunt Group extension is blue and always indicates on-hook.

The other columns in the Directory list are:

Name	the first labeled column on the left, containing the names of employees.
Ext	contains telephone extensions.
Notes	displays additional information about the employee that the attendant enters.
	Notes can be edited only from the Notes list box at the top of the Directory dialog
	box.
Department	displays the name of the department to which the employee belongs. Enter the
	department by clicking the Edit button, clicking Employee Information and using
	the Edit Employee Information dialog box. Refer to “Maintaining employee
	information” on page 62.

Sorting information in the Directory list tabs

You can sort the employee information in the Directory list tabs by extension, name, notes or department. In the Full, Assigned and Selected views, the information appears in columns with headings.

To sort alphabetically by Name, Notes or Department:

In the Directory list, click either the Name, Notes or Department column heading. The information sorts alphabetically by the column you select.

To sort by extension:

In the Directory list, click the Ext column heading. The information sorts numerically by extension.

Attendant Console User Guide