Nortel Networks P0936571 02 manual Lan

Index 85

I

In and Out buttons 32

Introduction to Business Communications Manager Attendant Console 11

J

Join button 33

L

LAN	80
Link	29
Link button		32
Link Transfer button			22
Linking and Joining calls 52
Log to File		27
Loop button		17, 19, 20, 33, 44
Loop buttons 24
Loop Overflow icon			19, 25, 43

M

Main attendant, full-time 17 Maintaining caller information 59 Maintaining employee information 62 Making a call from the attendant’s extensi on54 Managing calls using telephone display buttons 55

Menu ba r24 using 25

Menus available from the main window 24 My Extension 18

My extension rings 21

N

Name box 35, 39, 62

Networked model 80

New Caller button 61

New Name butto n39

Note 25

O

Off-hook 41

One Month button 71

One Week button 71

On-hook 41

Options 27

Options dialog box 16, 18

Selected tab 21

Orange Loop button 33

Out button 18

Overflow attendant 14, 19

P

Page button 37

Park	28
Park/Page button		34
Parked calls box		49
Parking calls and paging employees			48
Parking, holding and screening calls			48
Part-time main attendant 18
Paste	26
Period list box 71
Person status icon		40
Phone box 39
Placing and retrieving calls on Hold			50
Postal Code of an employee 39

R

Record Number box 39

Red Loop button 33

Redirect calls to 18, 19

Release 28

Release button 34

Reports 27 All button 71

calls by customers 69 calls to employees 69 Customer/Employee button 72 Database box 70

extension directory 70 Information list box 70 Select button 72

Reports window 70 using 70

Resetting the Full tab vie w64

Restore minimized Attendant Console screen when 21

Restoring Attendant Console window 21

Right-click capability 31 using 31

Ringing 33

Attendant Console User Guide