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opens the Find dialog box in the Edit Caller Information dialog box.

creates a blank caller record that you can add information to.

creates a new name caller record using an existing caller record. All boxes except the Name box contain the existing caller information. You must enter a new name.

deletes caller record displayed in the Edit Caller Information dialog box from the database.

Using the call processing area

The call processing area is at the top right of the Attendant window and includes:

the Target list box

the Transfer, Page, VMTransfer, Screen, Call, Camp On and Link Transfer buttons.

Use the Target list box to enter the extension or telephone number to call.

The following buttons are in the call processing area:

transfers the active call to the extension number in the Target list box.

P0936571 02

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Nortel Networks P0936571 02 manual Using the call processing area, Following buttons are in the call processing area