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Polycom MGC+50 MGC+100, Version 9.0.4 August 2010 DOC2238A
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Troubleshooting
Specs
Install
Alarms Port
Controls and Indicators
Connecting to the power source
Maintenance
SysConfig dialog box opens
Diagnostics MGC+50/MGC+100
MGC+ Power Do This Setting
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Polycom MGC+50/
MGC+100
Hardware & Installation Guide
Version
9.0.4
August 2010
DOC2238A
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Page 1
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Contents
Version 9.0.4 August 2010 DOC2238A
Polycom MGC+50 MGC+100
USA
Table of Contents
System Architecture
Iii
Hardware Description
System Maintenance
MGC Hardware and Installation Guide
Table of Contents
Before You Begin
Before You Begin
MGC+ Unit Main Features
Physical MGC+50 MGC+100
MGC+50/MGC+100 Specifications
IP Protocols MGC+50/MGC+100
Protocols MGC+50/MGC+100
Serial
IP H.323 and SIP
External MGC+50/MGC+100 Communications
Local/Remote External MGC+50/MGC+100 Equipment
Diagnostics MGC+50/MGC+100
Conference Setup Scheduled Unscheduled MGC+50/MGC+100
Serviceability MGC+50/MGC+100 Reliability
Power Supply MGC+50 MGC+100
MGC+ Control Unit
Power Consumption MGC+50 MGC+100
Scope of Manual
Conventions
List of Abbreviations
Installation and Configuration Workflow
Installation and Configuration Workflow
Before You Begin
Hardware Installation
System Safety
MGC+100 Hardware Installation
Inspecting the MGC+/ReadiManager IAM Package Contents
General Safety Precautions
Polycom MGC+/ReadiManagerReadiManager Precautions
Rack Mount Safety Precautions
MGC+100 package
Unpacking and Positioning the MGC+100
Unpacking the MGC+100
Mounting the MGC+100 on a 23 Rack
Unscrew both MCU the side screws and remove both side plates
Mounting the MGC+100 on a 19 Rack
Shows how to mount the MGC+100 on the 19 rack
Item # Polycom P/N Description Quantity
Fit the flat washer Item #4 onto the screw
Contents of the MGC+ ReadiManager Server pre-installed on
Installing the ReadiManager IAM in the MGC+ Unit
Contents of the MGC+ ReadiManager Server Upgrade Package
Inspecting the MGC+ ReadiManager Server
MGC+ Power Do This Setting
MGC+ ReadiManager Installation
Shut Down button
Removing the Blank Panel from the MGC+ Unit
To remove the blank panel from the front of the MGC+ unit
Installing the I/O Card for the ReadiManager IAM
To install the I/O card for the ReadiManager IAM
Inserting the ReadiManager IAM into the MGC+ Unit
To insert the Polycom ReadiConvene IAM blade
MGC+100 Dongle
Connecting and Setting Up the MGC+100
To connect to the AC Inlet
Connecting to the power source
Connecting the MGC+100 to the LAN Network
To connect the MGC+100 to the Isdn network or T1-CAS Network
Connecting the MGC+100 to the Network
To connect the MGC+100 to the H.323 network
MPI-4/8 Hardware Installation for the MGC+100
11 MPI Box rack mounting options
To install the MPI-4/8 Network Interface Module
Turn OFF power to the MCU and unplug it from AC power
To install the MPI Box on Top of the MCU
Rear Front
MPI-8 MPI-8
Unpacking and Positioning the MGC+50
MGC+50 Hardware Installation
To unpack and position the MGC+50
13 Unpacking the MGC+50
Mounting the MGC+50 on a Rack
To install and mount the MGC+50
Front Remove plate
Screw mounting plate from the inside of the MGC+
MPI Box
MGC+50 Dongle
Connecting and Setting Up the MGC+50
To connect to the AC Inlet
Connecting the MGC+50 to the LAN Network
To connect the MGC+50 to the Isdn network and T1-CAS network
Connecting the MGC+50 to the Pstn Network
16 LAN H.323 network connection
Connecting the MGC+50 to the H.323 Network
17 MPI Box mounting option
MPI-4/8 Hardware Installation for the MGC+50
To mount the MPI Box on the Rack for the MGC+50
To install the MPI-4/8 Network Interface Module
Polycom
Xpek OS
Compact Flash Memory Use on the MGC+
Rescue Disk pSOS
Xpek
Swapping the Operating System OS
Initial ReadiConvene IAM Configuration
MGC+ Software Installation and Configuration
First Entry MGC+ Control Unit CU IP Configuration
Edit the file with the following text
Press 1, Change the MGC+ IP Setting
Properties button
MGC+ Hardware and Installation Manual
Hardware Installation
Type C\\mcu\cfgedit lan.cfg and press Enter
Method 3 Defining the IP address using a Keyboard and Mouse
To create a new Compact Flash boot file
Formatting and Creating a New Compact Flash Boot File
MGC+ Hardware and Installation Manual
Clocking
System Architecture
MGC+100 Components
Backplane Rear
MGC+ unit functional block diagram
MUX+ Module is not used with the H.323/SIP modules
Information Flow
System Architecture
MGC+ Manager Interface
Power Supply Flow
System Architecture
Hardware Description
Serial Bus port
MGC+100 Components Location
Main Switch
MGC+100 top internal view
MGC+50 front panel
MGC+50 Components Location
MGC+50 top inside view
Physical
ReadiManager IAM
Control Unit
Shows a block diagram of the Main Control Module
MGC+ Hardware and Installation Manual
MGC+100 Backplane
Backplane
MGC+50 Backplane
Control Bus
Information Highway
Powerplane
Power Module in the MGC+100
Power Supply Module
Voltage Maximum current Amp
Power Supply Cord
Power Module in the MGC+50
Circuit Breaker AC Power
MGC+ MGC+100
Fans
Alarms Port
Functional Module Port capacity
Functional Modules
IP+12/24
MPI-4
Functional Module Port capacity
Component Description
10 Net-2/Net-4/Net-8 ISDN/T1-CAS Network Interface Module
Net-2/Net-4/Net-8 or T1-CAS Network Interface Module
11 2/4/8 tri-color LED NET cards front panels
Net-2/Net-4/Net-8 ISDN/T1-CAS Network Interface Data Stream
IP+ cards are available with version 4.23 and higher
IP+ Network Interface Module
Module Port Capacity
RTP
IP+ Network Interface Module Architecture
14 MPI-4/8 Network Interface Module front panel
MPI-4/8 Network Interface Module
15 MPI box front panel
MPI-4/8 Network Interface Data Stream
When the MCU is set as a DTE
MCU DCE
When the MCU is set as a DCE
19 MPI-4/8 Network Interface module architecture
MPI Network Interface Module Architecture
Encryption requires the MUX+ card
MUX+ Module
21 MUX+ Card Participant Properties
MUX+ Card Properties
MUX+ Port Capacity
IVR/Greet & Guide Welcome Slide
MUX+40
MUX+ Participant Move Options
MUX+ Resource Report
MGC-50/100 Resource Report
IP/SIP
Audio+ Module
Audio+ Port Capacities
Audio+ Module Architecture
Audio Algorithm Card Type
Video+ Module
Video+ Module Architecture
23 shows the Video+ module architecture
Data Module Architecture
Data Module
Rear I/O Boards
Input/Output I/O Boards
Types of I/O cards on functional Modules
26 Isdn /T1-CAS Network connection for two spans
28 ISDN/T1-CAS Network connection for eight spans
Attaching the Music I/O Card to the Audio+ Module
Audio+ Music I/O Card
Rear
Enabling the Audio+ Music I/O Card in the MCU Software
SysConfig dialog box opens
MUX+ Video Slides
Hardware Description
System Maintenance
MGC+ Unit Front Panel
Controls and Indicators
LED Indicators
HD LED
Module Name Color Description
T1-CAS
Flashing
Module State
MGC+100 rear panel controls
MGC+ Unit Rear Panel
MGC+50 rear panel controls
Corrective Maintenance
Replacing the I/O Cards of Functional Modules
Replacing a Functional Module
Replacing the Power Supply Module on the MGC+50
Replacing the Power Supply Modules on the MGC+100
System Maintenance
PWR
System Maintenance
Fan Replacement for the MGC+100
Fan Replacement for the MGC+50
Replacing the Main Control Module
Replacing the Main Control Module rear I/O Panel
Replacing Compact Flash Accessories
Item # Polycom P/N Description
Replacing the Dongle
Verifying the Dongle
Shutting Down the MGC+ 50/100
Troubleshooting
PRI Port Assignment
Pin Signal Name
LAN PIN Assignment
Alarms Port Pin Assignment
Pin Description
RS-232 Pin Assignment
PIN Signal Designation
Serial Port Connectors Pin out Assignment
Figure A-6 V.35 Pin out M-34 Connector
Cables For the MPI-4/8 Network Interface Module
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