Save important data in advance.
Copyright protected data, such as digital broadcast data or music files organized by digital media playback apps may not be available, even if the data is retained in the same location after you refresh your VAIO computer.
Refer to the help file included with the app you are using for instructions.
Hint
The apps installed at the time of delivery and installed from Windows Store are retained, whereas all Desktop apps that you installed after the purchase will be erased.
Recovering from the Recovery Area
You can recover your VAIO computer from the recovery area on the
See Notes on Recovery before recovering the computer.
1.Press the ASSIST button while your VAIO computer is off. The VAIO Care (Rescue Mode) screen appears.
2.Select Start troubleshooting (recovery).
Follow the
3.Select Troubleshoot and VAIO recovery solutions.
Follow the
4.Select Start recovery wizard.
5.Follow the
Hint
If the display language selection window appears, select your desired language, then OK. 
To perform custom recovery, select Tools and Start advanced recovery wizard.
Recovering from Recovery Media
If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer.
However, recovering the computer using the Recovery Media will take longer than using the recovery area.
If you use Recovery Media (optical discs) on the model without a
If an AC adapter or a power cable is supplied, plug it into a power source.
