Make sure that the Access Point Name (APN) is properly configured in the network setting. If not, contact your telecom operator to get the correct APN to use.
Hint
For more information on the wireless WAN function, visit the VAIO support website.
Why do sound interruptions and/or dropped frames occur when I play
Playing
Why do sound interruptions and/or dropped frames occur when I play
Playing
What should I do if my game app does not work or it keeps crashing?
Check the website of the game if there are any patches or updates to download.
Make sure you have installed the latest video driver.
On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.
How can I find the physical address (MAC address) of the
If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Open Command Prompt, enter "ipconfig /all", and then press the Enter key. You can find the physical address (MAC address) in the Physical Address field under Wireless LAN adapter
To open Command Prompt, see Starting Apps.
What should I do if I cannot play back movies or audio tracks received via
Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Connection capability is affected by distance, obstructions, device configuration, radio wave strength/interference, wall materials, running apps, etc.
If you are using an access point, the device may be temporarily overloaded depending on