Use the following apps.

VAIO Care

Creating Recovery Media

Checking your computer hardware

VAIO Care (Rescue Mode): VAIO recovery solutions

Recovering your VAIO computer

Rescuing (backing up) your data

Erasing all the data on your built-in storage device

Windows Recovery Environment (Windows RE)

Refresh

Hint

Refer to the help file included with VAIO Care and VAIO Care (Rescue Mode): VAIO recovery solutions for more information.

You can also recover your VAIO computer from Windows Recovery Environment (Windows RE).

What is a recovery area?

The recovery area on the built-in storage device contains data for system and app recovery. Typically, you cannot modify or delete data in this area, however, there are commercially available apps designed for this purpose.

Why do I have to create Recovery Media?

Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery.

Create the Recovery Media immediately after the computer is ready for use. Refreshing Your VAIO Computer

If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps.

Note

The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select Start BIOS setup.

1.Press the ASSIST button while your VAIO computer is off. The VAIO Care (Rescue Mode) screen appears.

2.Select Start troubleshooting (recovery).

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Sony SVD13225PXB manual What is a recovery area?