Data erased after you refresh your Vaio computer

function provided by Windows. Refresh the computer by following these steps.

Note

The 64 GB or 128 GB SSD equipped models do not support the refresh function. If you want to check the capacity of the SSD, press the ASSIST button while your VAIO computer is off to display the VAIO Care (Rescue Mode) screen, and select Start BIOS setup.

1.Press the ASSIST button while your VAIO computer is off. The VAIO Care (Rescue Mode) screen appears.

2.Select Start troubleshooting (recovery).

Follow the on-screen instructions until the Choose an option screen appears.

3.Select Troubleshoot and Refresh your PC.

Most user data saved on your built-in storage device, some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer. However, some app settings or files in the specific folders may not be retained.

Confirm the following list for details of which settings are retained, and which data is erased after you refresh the computer.