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Talkswitch
48 user manual
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137 pages, 1.64 Mb
User Guide
DESK
TOP PHONE SYSTEM
TS-user manual 7th ED v3 Release.qxd 8/27/02 4:56 PM Page i
Contents
Main
Copyright Information
Table of Contents
Page
Page
1.1 What's included with TalkSwitch
Installing
1.2 Front Panel Descriptions
LED light: State Description
1.3 Back Panel Descriptions
1.3.1 The TalkSwitch 24
Jacks/Ports What to plug in
1.3.2 The TalkSwitch 48
Page
1.4 Plugging into the Back Panel 1.4.1 Attaching telephone lines to TalkSwitch line jacks
1.4.2 Attaching phones and other devices to TalkSwitch extension jacks
1.4.3 Connecting Devices to the Music and PA Jacks
1.4.4 Connecting TalkSwitch to a PC
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1.5 Using 2 or more TalkSwitch units on a LAN
1.5.1 Connecting 2 or more TalkSwitch units to a LAN
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1.5.2 Setting the Unit ID for the first time
1.5.3 Changing the Unit ID
1.5.4 Unit IDs and how they affect system extension numbers
1.5.5 Keeping track of the lines and extensions
1.5.6 Optimizing the system for networked use
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Configuring
2.1 Installing the TalkSwitch Configuration Software
2.2 Control Center
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2.3.1 System Information
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2.3.2 Voicemail
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2.3.3 Call Handling
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2.3.4 Call Back / Call Bridge
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2.3.5 Options
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3
3.1.2 Receiving calls without the Auto Attendant
3.2 In the Office - Making and Receiving Calls 3.2.1 Making calls from a Local Extension
3.2.2 Receiving calls at a Local Extension
3.2.3 Placing calls on Hold at a Local Extension
3.2.4 Transferring calls
3.2.5 Call Park - Parking and retrieving callers
3.2.6 Call Queue - Queuing and retrieving callers
3.2.7 Conference calling with TalkSwitch
3.2.8 Using Phones connected in parallel to TalkSwitch
3.2.9 Modems and telephone line access
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3.3.2 Screening options for forwarded calls
3.4 Using the TalkSwitch Voicemail System
3.4.1 Activating Voice mailboxes
3.4.2 Accessing a Voice mailbox
3.5 Music-on-Hold
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3.6 Mode Switching Options
3.7 Out of the Office - Making Calls with Call Back and Call Bridge
3.7.1 Using Call Bridge
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3.7.2 Using Call Back
3.8 Upgrading the TalkSwitch Firmware
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Appendices
Appendix A - Help & Troubleshooting
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Appendix B - Using TalkSwitch with Telephone Company Calling Services
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113Appendices
Appendix C - Quick Commands and DTMF Functions
114 TalkSwitch User Manual
DTMF descriptions dialed from a Local Extension.
115Appendices
116 TalkSwitch User Manual
DTMF descriptions dialed at the Auto Attendant message
Appendix D - Safety Precautions and Regulatory Information
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AppendixE-TalkSwitch One Year Warranty
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125Appendices
Appendix F - Return Policy
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Appendix G - Specifications
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AppendixH-TalkSwitch and Power Interruptions
Glossary
131Glossary
132 TalkSwitch User Manual
133Glossary
134 TalkSwitch User Manual
135Glossary
136 TalkSwitch User Manual
137Glossary
Index